Carol
I was shocked to find out I had to pay…
I was shocked to find out I had to pay for return shipping.....especially since we spend a LOT of money monthly and for years with HDIS. HDIS responded to my review immediately with a change in their policies which made me very happy. I am not going to pay for shipping and will continue to use the normally excellent service provided by HDIS.
Response from HDISDec 12, 2019
Thank you for this feedback Carol. I've requested for a customer care representative to follow up with you separately. We certainly appreciate your long term loyalty to HDIS and want to do right by you. Sincerely, The HDIS team


