HDISReviews of hdis.com

4.45,742 reviews
Clothing & Underwear
9385 Dielman Ind. Dr., Olivette, Missouri

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HDIS

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About HDIS

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.

HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: hdis.com
Website: hdis.com
Category: Clothing & Underwear
Location: Olivette, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HDIS reviews

5,742 approved reviews, newest moderated first

Maryann F.
Dec 20, 2019
Great customer service...website, not so much
Great customer service. Changing subscription services online...needs improvement!
Juneann
Dec 20, 2019
This Brand is much Better
I chose Always, It fits better and does not leak. The band around the leg is a better fit. Just wish it wasn`t so expensive for the emount you recieve.
Phyllis W.
Dec 19, 2019
The online order service is excellent
The online order service is excellent. The prices are less than in-store purchases and the home delivery is convenient, saves time, and prompt.
Relaxed and D.
Dec 19, 2019
The best I've used.
This is one of the best overnight products I've used and I've used them all. They all have a tendency to leak, but Reassure leaks less and not often. Their motto--Worry Less. Do more. -- is truthful.
Elizabeth
Dec 19, 2019
Takes way to long to get order it's…
Takes way to long to get order it's been two weeks and nothing yet!!!
Response from HDISDec 19, 2019
Hello, According to the shipment tracking, your order arrived this morning, 8 days after the order was placed. Ordered, 12/11 - Delivered, Thursday 12/19/2019 at 7:38 am We are constantly evaluating our shipping services to provide the quickest options without passing along excess shipping costs to our customers. Thank you
Suzanne H.
Dec 19, 2019
Shave not received my order
I have not received my order
Response from HDISDec 19, 2019
Hello, Your package is scheduled for delivery today. Scheduled delivery: Thursday 12/19/2019 by end of day Thanks
Jody B.
Dec 19, 2019
Great product & company.
The product (toilet rails) was easy to assemble. It's going to make my husband feel more secure getting up & sitting down!
anthony
Dec 18, 2019
Only giving 3 stars because your…
Only giving 3 stars because your website says all orders ship discreetly. Mine was not ! Said right on the box what it was. Other then that would have gave 5 thanks
Response from HDISDec 18, 2019
Thank you Anthony for this feedback. We do intend to ship in plain, unmarked boxes. The shipping label would say "HDIS", but there should be no other brand names or markings showing. (On a rare occasion, our team may place a plain white sticker over a well known brand name - it should be discreet!) We have noted your complaint and aim to do better in the future. Thank you.

HDISReviews of hdis.com

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