Zelda
The best customer service I have ever experienced.
No matter what the issue is the employees of HDIS will fix the problem to your satisfaction,
Response from HDISDec 14, 2015
Thank you for your feedback! We appreciate your business.

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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5,742 approved reviews, newest moderated first
Zelda
No matter what the issue is the employees of HDIS will fix the problem to your satisfaction,
Response from HDISDec 14, 2015
Thank you for your feedback! We appreciate your business.
Lisa
The folks at HDIS are great. I started buying panties for my mom at this site when it became harder to buy her size and a brand she likes at the store. The panties have always been on time and they are terrific at helping you make decisions and when you have to change your orders. You couldn't ask for a better company to deal with.
Response from HDISDec 14, 2015
Thank you for your feedback! We appreciate your business.
Shela
I just love you guy always there when i need you.
Response from HDISDec 14, 2015
Thank you for your feedback! We appreciate your business.
Judy A.
I have tried HDIS a number of times. Like the product. Lives up to the advertisement. Prices compare to what is in store. I am not really happy with the amount of time it takes between when I order and when the product arrives. I try to order before my supply gets too low, but usually have to go to store to get another product before my order arrives. What is the normal delivery time?
Response from HDISDec 14, 2015
Thank you for your feedback! A customer care representative will be in touch with you to answer all of your questions and to discuss ways that you will not run out of product.
Ellen
I placed an order with HDIS on 11/30. I never received a confirmation that my order had shipped so called on 12/7 to check on it and was told it had been shipped and I would receive on 12/9. 12/9 came and went with no delivery so I called again in the afternoon of 12/10 and was told I would receive on 12/11, which I finally did. The product was a good value and in HDIS' defense, everyone has been having problems with UPS and FedEx, so the delay was most likely their fault and not HDIS. I am accustomed to a merchant sending out email notification when an order has shipped, which HDIS did not do, and I thought was not a great business practice, but the said they were having problems with their email. I will probably order from them again after the holiday season, and hope that all goes more smoothly the next time.
Response from HDISDec 14, 2015
Thank you for your feedback! We appreciate your business.
Nancy
Easy checkout. Fast delivery.
Response from HDISDec 10, 2015
Thank you for your feedback. We appreciate your business.
Nancy F.
better than having to go to the store all the time.
Response from HDISDec 10, 2015
Thank you for your feedback. We appreciate your business.
Charles A.
knowledgeable staff and great service
Response from HDISDec 10, 2015
Thank you for your feedback. We appreciate your business.