Kathy
Tremendously Dissapointed
First of all we have been with HDIS since I believe around 2001 if not earlier, our experince with them up until now has been awesome, that's why we trust them to take care of us. However, we started in October, to get my son's catheters, and we still don't have them, every time we call they say they are waiting on the Dr., the Dr. has sent over several prescriptions and everyone has been rejected, now it seems to me if they are wrong and rejected it is their job to keep on it daily if must be until it's right, I know we aren't their only customer, but really in 3 months they couldn't find time!
Response from HDISJan 18, 2016
Thank you for your feedback. We are so sorry to hear about your experience. A customer care representative will give you a call to discuss your situation in more detail.


