HDISHDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Clothing & Underwear · Kansas City, Missouri
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5,742 approved reviews, newest moderated first
Coolgrandkids
Prompt delivery! When you call HDIS you get to speak to REAL person. I had a problem with my credit card....(I entered wrong expiration date, when ordering) 1 phone call later, they changed the date for me, and problem was solved right away! Use them all the time!
Response from HDISJun 13, 2017
Thank you so much for your feedback. We appreciate your business!
Rum R.
Reliable and efficient.
Response from HDISJun 13, 2017
Thank you so much for your feedback. We appreciate your business!
Texas L.
The ordered goods arrived with a clutter of catalogs and ads. I DO NOT WANT ANY OF YOUR PRINTED MATTER. That's why I order online, to have no interaction with you. I only want what I paid for. STOP CLUTTERING UP MY GOODS.
Response from HDISJun 14, 2017
Thank you for your feedback. We have put a note on your account to not include any more literature/inserts in your delivery. Thank you for choosing HDIS!
Solomon
HDIS is a first class operation. Customer service is always a priority with their friendly and knowledgeable team.
Response from HDISJun 13, 2017
Thank you so much for your feedback. We appreciate your business!
Carol
Prompt customer service. I just hope it slows down some, I don't need daily emails and ads all over sites I visit. The products (one grab bar & one stabilizing grip) are well made, and I really like the 'red flag' that will appear if the grab bar isn't secure. Everything was fine, except for the poor shipping packaging. The 2 items and a handful of ads were tossed into a roomy box, with no fillers, or anything to keep them from banging around. When received, the box appeared to have been handled by every nightmare package handler on earth, and I could take everything out without removing or slitting any tape. Fortunately, the items ordered both arrived, and no damage thanks to the armored tank-like packaging from the manufacturer. But some filler in the box would have been good. I plan to use this company again as needs develop
Response from HDISJun 13, 2017
Thank you so much for your feedback. We appreciate your business!
Susan
Easy transaction. Received very quickly.
Response from HDISJun 13, 2017
Thank you so much for your feedback. We appreciate your business!
Annette
Sampler packs are great way to find out what is the best product for you. Service is timely.
Response from HDISJun 13, 2017
Thank you so much for your feedback. We appreciate your business!
Drusilla R.
Hdis good company but Sherry the manager bad with customer service . I was treated very badly by this person over a payment plan that they said I could be on . For the 130.00 that was my balance it was not worth the hassle . I since have found another company to service my needs , and treat me with respect . Little does she know my husband is a Attorney. Will never buy from then again .
Response from HDISJun 13, 2017
We are sorry to hear about your negative experience. A customer care representative will be in touch with you shortly to discuss.