Rubye
The order arrived quickly and correctly.
The order arrived quickly and correctly.

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Clothing & Underwear · Kansas City, Missouri
Excellent
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Clothing & Underwear · PHILADELPHIA, Missouri
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5,742 approved reviews, newest moderated first
Rubye
The order arrived quickly and correctly.
Valerie
Fast delivery, good assortment of products.
REEVA P.
It came sooner than I was expecting.
Mary
Easy ordering on line, product was excellent value. I had to call regarding delivery date and the person I spoke with was very helpful and was able to confirm my order and date it would be delivered.
Thornwall
HDIS have a vast amount of affordable health care products. My orders arrive promptly and their customer service is also great.
Peggy
Because I did not see measurements on the pads I ordered, what I received was much too large. Because I had opened one of the two packages, could only return the unopened one. I paid over $50 for the two packages. Despite your "full money-back guarantee" statement that if I'm not completely satisfied, I would receive a full refund or credit to my account and would not have to pay shipping, the representative I spoke to on the phone told me there is a $10 charge for the return shipping label. The most I would get in return was $16. This did not please me, and I may just cancel my next order.
Response from HDISApr 1, 2020
Thank you Peggy for this feedback. I would like to recommend that you consider purchasing our Reassure brand in the future, it is the best combination of affordability and quality. Because of the nature of our products, we unfortunately cannot accept opened items in the return process. The return shipping charge would be waived if you paid for shipping the product via the parcel service of your choice (as you've accurately stated, we do not pay for the return shipping.) We hope that you will like the free Reassure samples that have been sent to you once they arrive.
Wendy M.
Delivery was quick but prices are way more expensive than anywhere else. I can't believe overhead is so much you need to jack the prices up that high, especially during a time of crisis. These are for my grandmother who is unable to leave due to the current pandemic situation.
Response from HDISApr 1, 2020
Hello. We want to let you know we have not changed our prices at all recently. We are doing our absolute best to service our customers during this time. Please keep in mind that all prices at HDIS do include the cost of shipping the item to you. HDIS does offer a price match policy and a 100% Satisfaction Guarantee. You can save a lot on your next order, if you shop from the "49.95 case specials" that are shown on the home page of HDIS.com - We do also highly recommend the Reassure brand of products for the best combination of quality and affordability. You can view our satisfaction guarantee online here: https://www.hdis.com/satisfaction-guaranteed We hope you find this information helpful.
Dianne B.
I appreciated getting this order quickly.