martha
I did not receive an email prior to my…
I did not receive an email prior to my order being shipped to see if I still wanted it or wanted to extend the period. I consequently got two orders a week a part. I tried to cancel my next shipment but it did not seem to cancel. I have had cat food a liter sent before and always got an email prior to shipment to make sure I still wanted it as ordered. I do not know why this was different.
Response from HDISAug 16, 2019
Thank you for your feedback. Please give us a call at 1-800-269-4663 and our Customer Care Team will look into your order. Thanks!


