Human Capital InstituteReviews of hci.org

From a customer service standpoint communication was spotty. From a course standpoint, it was not what I was expecting and the facilitator was not flexible at all considering her class was geared toward professionals during the work day. I would never take a course from this organization again. As a seasoned HR professional I would suggest sticking with HRCI, SHRM and BLR.

I completed this course and completed the subsequent assessment to complete my certification. After completion, I emailed the course admin to ask about a certificate of completion, if the certification expires, etc.... No response. I tried calling the 800 number on the site, and finally got an answer from a "Christine" who, before finding out my concern, wanted to know what number I dialed. She went on to explain that everyone is working from home. I explained to her my issue and she promised she would send me a certificate via email after confirming she could see I passed the assessment. I still have not heard from her. Will think very hard about taking another course with HCI.

I was disappointed in the conference registration price. Prior to the conference, a "promotion" was available to invite a peer at no cost. Once the promotion was over and participants already incurred the cost, the price of the conference was reduced in half. I never intended to pay for my peer's registration fee and felt tricked into paying double compared to what others paid who signed up closer to the conference.

I'm extremely disappointed with this virtual conference. The content that was presented was poor and disengaging. I wish I would have received my money back instead of attending the last two days.

Video didn't count for credit and didn't find out until afterwards, so you wasted my time

She broke every rule she stated. I left after 20 minutes. The PDF was more helpful.