Polly's S.
very good overall, but talk to their specialists if you have a problem
Home Care Delivered has good quality incontinence supplies and polite customer service representatives. I would certainly recommend them as a company you should consider. However if you do encounter a problem, you should definitely ask to talk to one of their specialists to get things done for you. Talking to their regular representatives can leave you badly stranded. A change in insurance companies went very poorly for me, you have to talk to one of their specialists to ensure changes are made correctly, and then you will be quite PLEASED with how good Home Care Delivery can work for you.
Response from Home Care DeliveredJul 5, 2018
Thank you for taking the time to reply to our request for feedback. We value you as a customer and always strive to make each interaction an exceptional customer experience. Based on your comments, we would very much like an opportunity to address your concerns and resolve any issue in an effort to regain your trust. We will be reaching out to you shortly by phone or email and will work with you to resolve this situation.