HBCSurfWetsuits, Fins, Billabong, O'Neill, Vans, Hurley, Vissla, Rip Curl, Nixon and more
HBCSurf (hbcsurf.com) has 144 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 4 reviews with 1 star · Clear filters
customer
Ordered a Psycho-1 back zip wetsuit. Used the wet20 discount. Decent price But this was not the current model (techno butter 3). I have a old TB3 and a old TB2.so I can compare it. I don't think this was even a TB2 from the markings. I will NEVER BUY FROM THIS COMPANY AGAIN.
customer
HBC surf cancelled my order without informing me. I assume it is because the item is now out of stock, however an update would have been nice.
Katie C.
Horrible return policy, although the wetsuit price and shipping time were good. I was unable to return an unused too big wetsuit the day following arrival.
Response from HBCSurfMay 21, 2019
Wants exchange for an item we don't have https://www.hbcsurf.com/quiksilver-syncro-4-3-boys-wetsuit-17-18.html - An item clearly marked "Clearance" and on that page and in the checkout, seemed to miss "Clearance items are final sale and not returnable or exchangeable." on both the item page and checkout.
customer
Would give negative stars. Canceled my order and didn’t even notify me.
Response from HBCSurfDec 16, 2018
Yes I did, I called 8584372164 - no answer. And emailed [email protected]. You were notified by email on Nov 25, 2018 5:09:48 PM