Hazel The LabelReviews of hazelthelabel.com

Response from Hazel The LabelJun 11, 2026

Hi MBridges, Thank you for sharing your feedback, and we’re really sorry to hear about your experience. We understand how frustrating it must be when the fit doesn’t match expectations, especially when you were hoping for a looser fit. We also sincerely regret that the other items did not meet the quality you expected or match the photos as closely as they should have. This is not the standard we aim for, and your comments will be shared with our team so we can review both sizing consistency and product presentation. If you’d like us to look into this further or help make things right, please feel free to reach out to our customer support team at [email protected] with your order details. We appreciate you taking the time to let us know.

Response from Hazel The LabelMay 6, 2026

We're really sorry to hear you’re not happy with the material. We always aim to make sure our pieces meet good quality standards, but we also understand that sometimes expectations can differ. Just to clarify, refunds are only available once the item has been returned. In this case, return shipping would be covered by the customer. If you prefer, we’d also be happy to help you with an exchange for a different size or style instead. If you’d like any help at all or want us to look into your order further, please feel free to reach out to our customer service team at [email protected] — we’re always here to help 💛

Response from Hazel The LabelApr 10, 2026

Hi Sarah, We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback. This is definitely not the kind of experience we want our customers to have. We sincerely apologize for the frustration caused regarding the quality, sizing, and the return process, as well as for how your concern was handled. We would really like the opportunity to make this right for you. Could you please reach out to our customer support team again so we can review your case more thoroughly and work toward a proper resolution? Rest assured, we want to sort this out for you as fairly and quickly as possible. Thank you again for bringing this to our attention, and we hope to regain your trust. 💛