VinCo Hawaiian Shirts Reviews | Read Customer Reviews of hawaiianshirtss.com

VinCo Hawaiian Shirts Reviews | Read Customer Reviews of hawaiianshirtss.com

VinCo Hawaiian Shirts reviews

Showing 27 reviews with 1 star · Clear filters

jblommersyahoo.com
Dec 2, 2025
BUYER BEWARE--DO NOT TRUST SHIPPING TIMES!
This company is horrible. They do not tell you that they are located in CHINA! I paid for expedited shipping because I needed my shirts within two weeks and they quickly emailed me and asked if was sure I wanted to spend the money for expedited shipping because their standard shipping was 8-11 REGULAR days (I confirmed NOT business days) so I agreed to standard shipping and now here I am on Day 14 with event in two days and no shirts and no one will answer the phone or respond to emails!
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Michele G.
Nov 6, 2025
Poor service even worse quality
Poor service, Poor quality of merchandise. Ordered a standard tshirt dress with santa on it. Of course, you are not aware it ships from China and beware NO returns! Dress might as well have been made out of paper, very, very poor quality. When I complained, I was told no returns unless I can prove the item Is defective. My fault for not doing research...stay away!
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Heather S.
Nov 4, 2025
Poor Service
Poor Service! There was no tracking info given at time of purchase. Tried several times to contact a live representative of the company, but only ever heard back from a chat bot who refused to help with the issue. Shipping time is quoted 11 to 15 days on website after 20 days. I finally received my item but it was past my event date and have not been able to speak with someone about a return because they only use chat bots. very frustrated with lack of concern and compassion.
Response from VinCo Hawaiian ShirtsNov 6, 2025
Hi Heather, We are sorry for the experience you have with this order. Our customer support department contacted you via email and give suitable solution for your case, please kindly check. On the other hand, I see the order was placed on Sep 17th and it was delivered on Oct 2nd (total 15 days for production and Standard shipping ). I hope the information you gave above is just an misunderstanding. Please kindly consider and update correct situation. Thank you so much for the feedback. We will improve our service to bring better experience for customers. Best regards, VinCo Support team
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Clint G.
Oct 28, 2025
The concept is awesome the product is…
The concept is awesome the product is shit, the shirt fits bad the sleeves are to big and uneven, it's shit / the material is cheap and the collar doesn’t lay correct. Like I said the sleeves are way to big uneven and a little on the short side for the size they are They claim someone from the customer service department contacted me….. wrong that’s a lie, the product is shit and so is the customer service. Like most big companies they don’t give a shit…. Just want your money. Total joke…… I am asked constantly by trust pilot to add to the review and give more details so the manufacturer can help to make changes. We all know they won’t change anything and they will continue to lie about their products. Trust pilot said my review may not be considered legitimate if I don’t explain and expand my review, well it is legit, my money was real that I paid with so do whatever they want to. Beware of this seller
Response from VinCo Hawaiian ShirtsOct 29, 2025
Hi Clint, We are sorry to hear that the product doesn't meet your expectation. Our customer support already contacted you via email (3 times) and message to help you with this problem. Could you please check? This is your second order at our store so we believe that you have your own reason to shopping with us again after the first purchase. Please let us know exactly how the product you got with the images, we will find suitable solution for you. We hope to have a chance to make things right. Looking forward to hear from you soon! Thanks and best regards, VinCo Support team
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Paul M.
Sep 2, 2025
You get what you pay for.
Quality of the stitching on the shirt is terrible.
Response from VinCo Hawaiian ShirtsSep 3, 2025
Hi Paul, Thank you for the feedback. We are sincerely sorry for this inconvenience. Our customer support contacted you via email, could you please check it? We hope to have a chance to make things right. Hope to hear from you soon! Thanks and best regards, VinCo Support team
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Francisco M.
Sep 2, 2025
Poor quality on your shirt
Poor quality on your shirt
Response from VinCo Hawaiian ShirtsSep 3, 2025
Hi Francisco, We are very sorry to hear that the product doesn't meet your expectation. Our customer support contacted you via email to help you with this problem, could you please check? We hope to have a chance to make things right. Look forward to hear from you soon! Thanks and Best regards, VinCo support team
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Ron
Aug 10, 2025
I did not like
I did not like the material of the shirt and sis not like the size, large was medium at best.
Response from VinCo Hawaiian ShirtsAug 18, 2025
Hi Ron, We are sincerely sorry for this inconvenience. Our customer support contacted you via email to help you with this problem. Could you please check and let us know more details about your issue? We hope to have a chance to make things right. Your satisfaction if our priority. Looking forward to hear from you soon! Thanks and Best regards, VinCo Support Team
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Crystal B.
Aug 10, 2025
Low quality and bad delivery
The dress print was giant and not small like the picture. It took a month to arrive almost 2.5 weeks after the event I needed it for.
Response from VinCo Hawaiian ShirtsAug 18, 2025
Hi Crystal, Thank you for the feedback. We are very sorry for the experience you have with this order. It seems that there was an misunderstand with the process time here. Our customer support contact you via email to help you with this problem. Could you please check it? We hope to have a chance to resolve this problem. Thanks and Best regards, VinCo Support team
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