mc
Scheduled a removal outside of the…
Did not use the company's services, as the order details kept coming back incorrect (dates, times, etc.) I also found the fact that a customer pays up front, before services are even scheduled, with no phone number to contact or confirmation received, to be distributing. I modified the review after the company contacted me - the owner was patient, and listened to my concerns. Four stars for the follow-up.
Response from HaulshareSep 13, 2021
Hi MC, we're sorry that you did not have a positive experience with HaulShare, we are busy working on the areas of concern from your review. However, to suggest that we have absolutely no customer service is disingenuous. Our support staff responded within 30 seconds of each of your emails. We also did not "schedule your request anyway", we attempted to adjust the ETA based on your needs. You then rejected our offer to do so and requested a refund; which we gave you immediately. Thank you