Hat HeavenReviews of hatheaven.com

Never receive my 2 hats ordered. Customer service just ignoring my emails and won’t give my money back… very disappointed with this company…

I received a defective hat from Hat Heaven. The strips of fabric that cross each other on the inside of the hat were stitched to the shell in such a way that it created rumpled (not wrinkled, but permanently rumpled) fabric on 3 of 4 sides of the hat. And the logo on the back (the little baseball logo) was crooked. All told it looked like a counterfeit one might by on Canal St. in NYC. I returned it, and was sent an email saying it had been refunded. I never received a refund, but the hat was then returned to me with a note saying an inspector saw signs of wear on the inside sweatband. I certainly did try the hat on and wore it around my house, in part to see if what looked like bad stitching might flatten out. It did not, because it was bad stitching! I don't understand how the inspectors wouldn't see this. I'd attach pictures if I could. I sent the company pictures, pointing this out (hoping it was a bad inspector) and they never responded! I have several other 59Fifty hats that do not have these issues. Any signs of wear -- which I didn't even see -- should have been irrelevant anyway, because one would hope they'd not try to resell a defective hat with bad stitching and a crooked baseball logo! If a company sends a bad product and then remedies the situation, they deserve grace. S#!t happens. But not standing by one's products and ignoring emails despite the evidence of a problem is just not right and not good business. I'm sharing my experience to help others avoid the same fate. Shop here at your own risk. I definitely don't recommend risking your $50-60.

Hat heaven is awesome!! Keep up the awesome work!

These cheap hats I paid good money for are more like an Halloween costume store hat. They sent them to me in a plastic bag NOT! In a box, they were destroyed when I received them. Absolutely junk. Not worth the money. Good luck returning theses. They don’t respond to you at customer service at all.

NNNNNNNIIIIIIICCCCCCCEEEEEEE!!!

Order was supposed to be delivered a week ago. I was getting shipping updates every 5 minutes it seemed like. Now that it hasn’t showed up on time no updates. Still says in transit.

Fast shipping and love my purchase

Excellent products Always new and restocked products Great customer service