Mary R.
Delivered to Former Address…
My pkg was delivered to my former address, not to my current address. I moved 3 years ago, so I doubt I put the wrong address on my order. Fortunately my friend bought the house and forwarded the pkg. You owe me $12.86 for postage to send the pkg to my current address.
Response from Harvest ArrayMar 4, 2026
Hi Mary. I apologize that you are unhappy with your order process but we have to go with the information that was provided to us when the order was placed, unless our customers call us or email us after the order was placed to change it (as long as this is done before we ship the order). It is the responsibility of the customer to ensure that all of the information provided was correct. We do see different billing/shipping addresses all the time. You didn't place a call to us until the day the package was out for delivery, so unfortunately we were not able to fix the incorrect address you provided us. Again, I apologize that this happened.




