harttools.comReviews of harttools.com

If I could give this company no stars I would. I purchased a Hart vacuum and 3 months later it broke. I requested a refund due to my warranty in November of 2024. As of today 4/1/25 I have not received that refund. I have called them several times to inquire about my refund. I have had “supervisors” email me and advise me that they will have this refund sent to me. Weeks go by with no refund, so I will email them. They don’t email me back. This company is a scam. Do not buy their products. BEWARE!

I just buy the hart kit weedeater blower it works perfectly. It cut like a gas weedeater. And the blower move ALOT OF leaves in yard this was a great buy. Nice to storage in my garage.

Bought a 40V trimmer/edger combination,worked excellent 1st summer went to use it again the next spring and sparks came from the motor, yeah dead, receipt lost. Today (this spring) bought a 20V trimmer, got home charged battery for 2 hours still blinking red, I give up- it's heading back to Walmart tomorrow. TRB in Texas

Bought 20v drill....charger and battery dont work.....company hung up when I called.....disgusting

Had a defective battery, they replaced it promptly with no questions..

I just updated this from one-star to two-stars; only because my wife spent nearly 2 hours on the phone, on hold and talking with 3 different people before finally being told a replacement is being shipped. If it indeed arrives as promised, I'll give it another star. Earlier review: I'm in the same boat as I see many others are. Their Service Support is horrible. I bought a weed trimmer and on the 2nd use, it stopped. I have my receipt, provided the model and serial numbers and was referred to a somewhat local service center. That center isn't getting anything out of them to repair or replace it. It's been 5 months since I dropped it off there! I've had numerous back & forth emails with their "support team" (different rep every time) and get nothing but, "Happy to help...will get back to you...sorry for the inconvenience" and nothing happens. I guess they want me to give up and go away. Glad I didn't waste money on one of their lawnmowers!

holds great power. i have all accessories.love the color,gets the job done. easy to handel.

I contacted customer support.i bought so many hart tools. Bought bothe aircompressors. The HPIF50. Only 3 months old. I used it 2 times. 2nd time it's making such a grinding noise like the gears are chewing up. I left customer service hear it. He knew it sounded horrible. I explained I'm on disability and need it replaced. He told me if I have my receipt I can get bran new one sent. Today is 1/14/2025. I been looking for my receipt but can't find it. So not only did I buy the aircompressor , I now don't have it fixed. I got almost all their battery tools and luv them . Now I'm 64 n a woman. Now I feel it doesn't matter if u buy the tools. You better have receipt also. Now I'm seriously thinking of not buying any more hart tools n breaks my heart. How would you feel? Now I'm outta air compressor that cost alot, I even quit buying craftsman n others. I feel now I made a mistake My names Margaret Klingensmith 271 e Carol St, Alliance Oh 44601