Harris TeeterReviews of harristeeter.com

I visit this store 3-4-5 times weekly due to location and each is experience gets worse than the previous visit. I don’t think it can get much worse. The shelves are often bare or sold out of sale items on the day the sale starts and often the items are never replenished throughout the week. There’s seldom an open check out station with a human cashier working. 90% of the time you’re forced to use the self check out which is designed for low volume shoppers with smaller quantities. Those stations aren’t designed for checking out with 40-50+ items, not to mention they’re usually aren’t all working and it’s annoying if you’re stuck waiting behind families with large carts a weeks worth of groceries and you only a few items. The Customer Service desk is seldom staffed and regularly closes early eliminating the ability to purchase lotto or Mega Million electronic tickets, cigarettes or others services that only that desk provides. Wednesday night the Supervisor overseeing the self/express check stations (the ones that were actually operational) couldn’t assist anyone at the Customer Service counter because it was closed at 8:00 but the store is open until 11:00 and the counter was closed, who knows when it was actually shut down. There’s always returned or perhaps employee food in the ice freezers at the entryway that you have sort through if you’re purchasing ice. It’s just bizarre. The cart barns in the parking lot are usually full so shoppers just leave the empty carts in an adjacent parking space or somewhere in the lot where cars drive. I suspect customers figure if the staff doesn’t care about retrieving the carts, why should they go out of their way to find a place to secure their empty cart. Amanda Blake, the Store Director is never available to speak with customers and has never responded to any of the emails, hand written or telephone messages I’ve left for her to politely communicate my challenges, so here I am on this website. It will be interesting to see if someone from a regional office the corporate headquarters responds. My VIC # 46899273811

Purchased 2 Hass Avocados 12/12/23 and was charged 3.49 each. Was so shocked at checkout I didn't know how to react but should have just left. If Harris Teeter wants my money, why not just say you're going to steal it. Same Hass Avocados on Food Lions Weekly online ad are .89 cents each. Harris Teeter just stole $5.20 from my family on the purchase of 2 items. We will never shop at Harris Teeter again....

I have been shopping at Harris Teeter for almost 30 years and have loved it. Then Kroger took over. Harris Teeter has become Kroger, dumpy bad, produce missing items, filthy stores, and a rotten shopping experience. The worst thing Harris Teeter did was to sell out to Kroger. I will be doing the rest of my shopping at Publix, which is just slightly better than Kroger/Harris Teeter. With Amazon prime, the bulk of my shopping will be at Whole Foods. I already get my dog food at chewy and laundry sheets (instead of detergent) on line and will be looking to peel more away from Publix. Mergers have been bad for consumers, and I miss the local grocery and pharmacy/drugstores. The worst companies are getting bigger, gobbling up their competition, with declining customer service, but proliferating customer surveys which mean nothing.

I used to shop only at Harris Teeters but during the Pandemic, I made a drastic change and vowed never to step foot in another HT as long as I live. Without going into detail, it was the management and home office that caused me to make my decision not the front line staff. Long story but suffice it to say corporate couldn’t care less about any negative experience you might have at one of their stores.

Village Pointe Store in Mount Pleasant, SC....Worst produce in our area for 30 years now...I know we are the last delivery and get the left overs, but it is getting worse...Mgmt doesn't care, they don't load the trucks...Just pathetic...