Harland ClarkeReviews of harlandclarke.com

I was charged $6.64 for two check registers I am a senior citizen I don't even pay for my checks and that is total rip off I've also been trying to call them to try and get this cleared up and they have no phone number for customer service for just a regular person who's ordered from them granted my bank ordered it for me but I can't get in touch with them to do a complaint so this is the best way to do it don't order from them ever it's ridiculous

Never order from this company! I ordered checks with an in-plant rush and overnight shipping on 12/13/22, and after a twenty-five-minute wait on hold on 1/3/23, the kind lady told me that my checks were printed but were not shipped. Do not trust this company!

Checks never arrived. The company has almost non existent customer service. An automated system designed to hang up on you. Will never use again.

Checks never arrived. It took a month and two attempts to update my mailing address so that I could order new checks. Then, my check order never arrived. It has been in transit for a month. Calling customer support only got me to unhelpful automated menus.

Just about impossible to reach someone. As with so many businesses, one goes through a long chain of requests to enter information, with only the remote possibility of reaching a human. I still haven't succeeded. No way to email anyone.

Checks ordered November 9, 2022 shipped November 11 according to an email Harland Clarke sent me. It is now November 25 and still no checks. I called and used the phone tree to find that my checks were shipped to California; I live in North Carolina. Concerned, I called all the customer service numbers I could find and could not get past the phone tree at any of the numbers. There is now a box of checks floating around Studio City, California and Harland Clarke has the money I paid for the checks. Without being able to talk to a human I despair of getting this solved. This is not customer service, it is customer disservice.

I will add my experience. Couldn't get on the website as it had been "too long". Had to order through my bank. $30 for 80 checks and (only FOUR) deposit slips, no checkbook cover, no check record. I tried to contact them but there is no option to actually speak to someone and it actually hangs up on you if you don't follow what it wants, like put your account number in correctly, etc. It actually tells you to call back when you can do it correctly. NEVER WILL I EVER PURCHASE FROM THEM AGAIN. You can get checks from numerous places online for much cheaper and I verified that my bank will accept them.

1 star given because it would not let me rate with zero or a negative number. My rating, -3 Absolutely the WORST! I've been experiencing lots of the same issues as others that have written reviews. I moved to a different state, called my bank, they updated new address. waited 2 days before trying to order new checks with new address. Harland insist they cannot find the account, but I put in OLD zip code, and viola, they'll let me purchase anything and everything. I called the "customer service" number, same results as several have already stated, go through AUTOMATED crap and when it's all said and done, message says " you can order products on line, Thank you goodbye." IF you have any other way or place to get your checks, personal or business then go the different route. I've banked at the same institution for nearly 20 years, harland clarke is the only supplier my bank uses. IF harland does NOT get it together, they are going to cost a bank, my bank, which I love doing business with may lose a very loyal customer. NOT MY BANKS FAULT.