HargravesotcReviews of hargravesotc.com

Response from HargravesotcMay 22, 2020

Daniel, I don't recall getting an email from you regarding your order. You placed your order with us on May 10, 2020 at 12:59 am, it was fulfilled and sent to USPS on May 11th. An email was sent to you with your tracking number so you can see where your package is at all times. If you click on your tracking number you will see that not only was there a scan today for your package, but you will also see the Alert posted from USPS stating "ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED", So, you gave us a 1 star review because USPS is running behind in deliveries.? We have NO CONTROL over USPS and when they deliver your package to you. It also states in our shipping policy that USPS deliveries are running behind, so instead of 3-5 business days it could take up to 8-12 business days. As a business, you hope that customers will give a review based on what you do and have control over; which is what products we have to offer, price, and timeliness of fulfilling your order. Stay Well & Have a Great Weekend

Response from HargravesotcMay 22, 2020

Wendy, Thank you for the 5 Star review, we truly appreciate it! We strive to have the products everyone needs and to sell them at an affordable price, especially during these times of Covid-19 Stay Well & We hope to see you shopping with us again soon!