HargravesotcReviews of hargravesotc.com

Response from HargravesotcJul 13, 2020

Matthew, Please be aware of USPS delivery times are extended due to Covid-19, it states this on our website as well as USPS website. When you enter your tracking number on USPS website it states this in bold lettering and is highlighted red. It's unfortunate but not unusual that your delivery is delayed and we know how frustrating this can be. Regarding your email, I do apologize for the delay in response. The extra shipping charges will be refunded to your credit card that was used for the transaction. This will take 3-5 business days to show on our credit card. I'm sorry you feel our customer service is disgusting, it's not . A lot of times with emails they are put into spam or are missed (not purposely), we have hundreds of emails we are answering on a daily basis with a limited staff like a lot of other businesses right now. We do have our shipping & missing or lost packages policies available on our website 24/7 as a reference when our offices are closed after 5 and on the weekends. And our awesome customer service representatives are available Monday-Friday 9 am-5 pm for any questions or concerns our customers have. Have a great week & stay well Hargraves Online Healthcare