For affordable over-the-counter medicine, Immune support supplements, vitamins A-Z, health supplements, digestive health, ear and eye care medicines, first aid and personal care products, shop online at Hargraves Online Healthcare.
Hargravesotc (hargravesotc.com) has 1,586 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
hargravesotc.com
Website
hargravesotc.com
Category
Pharmacy & Medicine
Location
Fulton, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 8% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I was able to order medications not readily available in UK and certainly not at these good prices. The order process was so easy and I received regular updates to track the shipment. I received my order within 2.5 weeks which was superb. I highly recommend this company
JP
Jonathan Piper S.
Ordered some nasal spray through Amazon…
Ordered some nasal spray through Amazon an it says its delivered on the 10 of June to fort Payne but I live in Geraldine guess this will be the last time I order anything from yall in the future it was a waste of 15 dollars
EM
Escrim M.
Long Time Extremely Satisfied Customer
I've been using Hargraves for quite a while now and I've never been unsatisfied with anything they do. They have cost-effective prices and such a large variety of OTC medication that you can find just about anything you're looking for. The shipping is nice because you can track your order easily. I would highly recommend anyone to use Hargraves if you don't want to go to a pharmacy just to get your medication. Just have it shipped "right to your door", as the saying goes. 11 out of 10 keep doing a great job and I thank you for making my life easier.
RE
Retired
I received orders before really fast
I received orders before really fast, but the last order of $100 was never received. I want a refund.
SU
Sunshine
Bad customer service
Bad customer service, product information not complete, and strict refund/return policy is not disclosed before purchasing. Their customer service representatives would benefit from professional customer service training. Be careful, not all product information is listed. Also, read their refund/return policy before you purchase. It's not easy to find on their website. They have a 15% restocking fee on products that are on their selves. Restocking fees are typically reserved for special orders. Also, their mobile website version is not performing well.
Response from HargravesotcNov 19, 2020
Dawn, I understand you are upset because we wouldn't cancel your order on the day it was being delivered to you because you realized you were allergic to one of it's ingredients. Not even Amazon will cancel an order after it has been shipped! Our product information is complete, all information is listed or directed to see the image provided of all supplemental facts, including active & inactive ingredients, along with the expiration date (which most sites do not list) and other information. As for our return/refund policy is disclosed if you read it. See the link below https://hargravesotc.com/pages/return-refund-policy
And like most websites the business information including all policies is located at the footer of the website, as a business owner you should know that.
Our customer service is top notch and we will work with the customer unless the customer feels they should have a full refund including shipping because they failed to read the product description.
Yes, we do have a 15% restocking fee, that applies only if the return is voluntary, in this case it was. No, restocking fees are not reserved for special orders. And as for our products sitting on our shelves, that is your assumption, we are strictly an online business and turn product around very quickly.
As for our mobile site, our IT department has thoroughly checked it out and is working perfectly fine.
Hargraves Online Healthcare Team!
VV
V V.
Excellent customer service
Excellent customer service, and delivery of the product I ordered in a timely manner! Howls of thanks, Hargravesotc!
Response from HargravesotcNov 20, 2020
Thank you so much for the excellent review! We appreciate your business
Stay well & Have a Happy Thanksgiving
MS
Marisol S.
Good costumer service
Good costumer service
QL
Quail L.
I got their Version of poly vi sol by…
I got their Version of poly vi sol by Enfamil and it was great! I use it for my Quail and my dogs and they have lived long lives, except the one the vet killed. I love their fast service and the quality of product. Good place!