Anonymized U.
Terrible
Terrible. Customer service sucks everything sucks. You get flagged for verification most the time even when you have all the proof. AVOID THE HEADACHE this company isn’t worth it.
Hardrock is listed under Gambling.
Hardrock (hardrock.bet) has 229 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing229 approved reviews, newest moderated first
Anonymized U.
Terrible. Customer service sucks everything sucks. You get flagged for verification most the time even when you have all the proof. AVOID THE HEADACHE this company isn’t worth it.
Clayton
My name is Clayton. I am very happy with the customer service at hard rock bet. They helped me fix my account. Patiently walking me through every step. I have been a loyal customer for over a year.
Nagusty L.
They seriously are not worth playing with anymore they hyped it up at first now it’s just a trap to hand over money while you lose they win, odds are garbage some games leave you where you left off some reset the bonuses. All a trap I won’t ever spend another dollar gambling they seriously took the fun out of everything it’s all about money these days save it and invest in yourself not these cons
Shaggy L.
Hey guys be careful, This casino app scams you and when you report it to their help team they pretty much say to screw off. They do not honor any bonus they give you and will say oops that actually was ment for someone else so you get nothing terrible customer service! Much better off going to any other casino apps
Kris
Thieves. They literally stole a $100 deposit. It came out of my bank but somehow doesn't exist in their "system". Their "customer support" is AI chatbots and fuckheads. How is it possible that this band of criminals is the only people that are allowed to have legalized gambling in FL?
Mark P.
Literally the worst betting app in the world. They constantly screw me on my bets and dont honor there own rules... they refused to pay me 1000s of dollars and are theifs..
Brian T.
These people are total scum bags. They will let you deposit with Chime but can't withdrawal. They have no answer why and don't forget about mystery fees that show up on your bank statements.
Julie P.
Bait and switch. The first week or so that you are playing you will win pretty regularly...I mean a small or large bonus on pretty much every game that you play. Then...they tighten up the odds and it is literally impossible to win anything. It is one thing to play knowing that you will lose some money but can play a few hours and have some fun. On Hard Rock, you will be only feeding money in without winning at all. If you do get a bonus, the amount is so small that you leave disappointed. Trust me, there are plenty of other gaming sites. Avoid this one.