Chris
Product not as advertised
I wish I'd looked this company up before making a purchase. Originally I purchased a NAS HDD from Seagate but had my order cancelled after a month (which apparently happened to many others as well) due to some sort of payment processing issue they were having. So, I found the same product from Hard Disk Direct. This product was more expensive than Seagate's price but it seemed reasonable enough, so I put my order in. Some time later I get an unsolicited phone call which I thought was spam, but it turns out it was a representative from Hard Disk Direct. It was difficult to understand him so I asked him to e-mail me. Read the e-mail and come to find that the reason he was trying to reach out to me was to con me into accepting a refurbished HDD and not a brand new one as advertised. I went back to the site and confirmed it with screenshots and all, yeah, they said this would be brand new. They told me they labeled it wrong on the site and it would be refurbished, offering a credit towards a future order if I kept this order. I said I would not be interested, but would accept a credit towards this order if they wanted to keep it as this was priced as though it were brand new. They cancelled my order. So, I do not recommend purchasing through them. At best they don't accurately represent their products on their site, and at worst it may be an intentional bait and switch. In either case this is a no-go for me.