Hard Disk DirectReviews of harddiskdirect.com

I ordered ram from them and received a order confirmation. The next day they wanted more money for the product. "Thank you for your order of 1 unit of KF560C30BBK2-32. I’m writing to let you know that the price displayed on our website was incorrect due to a system glitch. The original price for a new unit is $474. However, to make up for the inconvenience, I’d like to offer it to you at $455, which leaves a remaining balance of $255 to proceed with the order. The correct pricing has been adjusted on the website to avoid any further confusion. There will be a lead time of 5–7 days, as I’ll need to have the unit shipped to our CA warehouse from our U.K. warehouse. This way, you won’t incur any international shipping or customs charges. Please confirm if you would like to move forward with the order. Regards, Hannah Client Solution Specialist Tel: (866) 705-5346 hannah.at.harddiskdirect.com 45333 Fremont Blvd. Ste 5 Fremont CA, 94538 "

Our order was canceled after a long delay, with the excuse that our shipping address couldn’t be verified — even though it is 100% valid and we receive hundreds of packages there every month. The communication was nonexistent. Having an account executive like Eva made absolutely no difference, as all we got in the end was an automated response and zero follow-up. I strongly suspect that the real reason for the cancellation is that the product was actually out of stock and the company wasn’t honest about it. This has been a truly negative and frustrating experience. I do not recommend this company at all.

Hard Disk Direct in California graciously refunded my payment. My order was not fulfilled, but it was not HDD's fault. A dishonest source outside of the U.S. supposedly had the item and supposedly shipped it to me, but it was a scam. I thank Patrick, Kevin, and Ian of HDD for their efforts to maintain a good reputation for HDD. - Richard R., Tallahassee, Florida

I spent almost €1,000 on an order of non-functioning merchandise. The seller initially seemed helpful, but then stopped responding and/or stalled. Purchased in June, now it's September, and my jobs are gone. On top of the crazy scam. Don't buy from this big guy named James McGill. You're a terrible seller, you're just a wicked scammer. People work hard to buy merchandise, you're stealing.

Spoke to sales rep Aaron Hopkins over the phone to confirm availability of a high priced item. He confirmed it was available and asked for fastest shipping possible. It was Friday at noon pst and I opted for priority overnight for Tuesday delivery. Comes back and tells me Fedex has issues picking up to delivery by Tuesday and is coming from East Coast. This was not disclosed during the sale and after I replied that it wasn't fair we were being charged for priority overnight he came back with a rude response. Poor attitude and customer service. They only care about sales.

Wir haben am 11.06.2024 eine Bestellung bei diesem Lieferanten ausgelöst. Nach einigen Lieferverzögerungen erhielten wir die Ware letztendlich. Leider stellte sich heraus, dass es sich hier um Fälschungen aus China handelte. Der Lieferant zeigte sich nach einigen Diskussionen schlussendlich kooperativ und überwies uns das Geld zurück. Leider liegt die gefälschte Ware immer noch bei uns im Lager und sogar nach einigen Aufforderungen diese abzuholen (Rechnung über Einlagerung des gesamten Zeitraums / Vernichtung der Ware) wurde sich nicht mehr zurückgemeldet. Aufgrund von Falschlieferungen und sehr schlechter Kommunikation, raten für zukünftige Geschäfte mit diesem Lieferanten ab.

paid for priority shipping, ordered first thing in the morning, website says most orders shipped same day if placed by 2 p.m... anyway checked on it 3 days later and it had just shipped, but by ground instead of next day.. see if they give my $60 back..

Order parts. Paid with a credit card. Told that my address was not verified and they wanted me to now pay by wire. Giant red flag. Hard pass.