Terrible Customer Care. Since my telehealth video conference there has been a total lack of communication. I’ve left voice mail twice after long pphone holds and no response by email. I’m wondering now if this is a legit company.
Charles Gass
Response from Happy SleepOct 16, 2026
Hi Michael,
We’re sorry for the confusion around the ring sizing process and for the difficulty reaching our team. We understand how that could leave you feeling uncertain, and we’d appreciate the opportunity to get things back on track.
Looking at your account now, we see it had been completed via the app. If you run into any issues, please reply to our email so we can help.
All the best,
The Happy Sleep Team
SA
Sara
A fast moving company
A fast moving company, was not much of a wait time to get the sleep ring to start. Very informative on how to use, what to expect. After the sleep ring trial, I was explained in medical terms and smaller terms if I did not understand on what I was experiencing during my sleep. Would definitely recommend
Response from Happy SleepOct 9, 2026
Hi Sara,
We’re glad the process was smooth and that the team helped make your sleep results easy to understand. Making sure patients feel comfortable asking questions and understanding their results is important to us.
Thanks for recommending Happy Sleep and for sharing your experience!
All the best,
The Happy Sleep Team
SC
Stephanie C.
Fantastic Experience!
The process was simple and the support and follow up was great! My provider, Garrick, knew my history and my concerns and could tell he had looked into our appointment prior to. I spoke with Artist after my results appointment and he did a great job explaining insurance and really took time to understand what was important to me. I’m very happy with Happy Sleep!
Response from Happy SleepOct 9, 2026
Hi Stephanie,
We’ll be sure to share this with Garrick and Artist! It’s great to hear they took the time to understand your needs and help you feel confident moving forward.
Thanks for sharing your experience with us. We’re happy to have you with Happy Sleep!
All the best,
The Happy Sleep Team
CO
Consumer
Great team
Great team! Awesome experience! I felt as they listen and cared about my symptoms. Also I love the ring. Simple to use and provides useful information.
Response from Happy SleepOct 7, 2026
Hi there,
We’re really glad you felt heard and cared for throughout the process. That means a lot to our team, and we’re happy to hear you’re enjoying the ring too!
Thanks for taking the time to share your experience and for choosing Happy Sleep.
All the best,
The Happy Sleep Team
NL
Nicolas L.
Sara & Artist made this whole… Five very enthusiastic stars!!!!!!
Sara & Artist made this whole experience crazy easy and I would definitely recommend Happy Sleep to anyone who needs help getting the sleep that they deserve! They work with your insurance and reallllllly walk you through the whole process!
Response from Happy SleepOct 6, 2026
Hi Nicolas,
We’re so glad Sara and Artist made the process feel easy from start to finish. We’ll definitely share the shoutout with them. They’ll be happy to know their support made such a difference.
We really appreciate the recommendation and are glad you chose Happy Sleep!
All the best,
The Happy Sleep Team
MS
Michael S.
Working with happy sleep has been great.
Working with happy sleep has been great. They never pressured me into treatment I wasn’t ready for and allowed me to wait for my benefits to improve. Working with Artist was especially great. He answered all my questions and helped me every step.
Response from Happy SleepOct 5, 2026
Hi Michael,
We’re really glad to hear you felt comfortable taking things at your own pace. That’s exactly how we want the experience to feel, and we’ll definitely pass along your kind words to Artist.
It’s great to know you felt supported without ever feeling pressured. Thanks for choosing Happy Sleep and for sharing your experience with us.
All the best,
The Happy Sleep Team
BT
Bill T.
Service above and beyond
I had my initial contact with Happy Sleep back in March, and was diagnosed with mild sleep apnea. The diagnostic rings they provide are an excellent diagnostic option, highly recommended. After a consultation with the FNP (Sara is great!!!) she provided several options for treatment and I chose an over the counter mouthpiece device for improved breathing and reduction of snoring. It worked great for several months, but it recently broke, not uncommon for these lower priced solutions.
Even though I hadn't talked with Sara in several months, I reached out via email and got an immediate response, with more information about the options available, and other welcome advice. This all occurred 'after the sale', not as a second paid consultation.
I haven't decided how to proceed yet, but I have decided to continue to work through Happy Sleep. Sara has been incredibly helpful, and it's obvious the company has employees who care about the patients, not just turning a profit. A++ recommendation.
Response from Happy SleepOct 5, 2026
Hi Bill,
We’re so glad to hear Sara was there to help, even months after your original consultation. That kind of follow-through is something we really value, and we’ll definitely share this with her.
It means a lot to know you’ve chosen to continue working with Happy Sleep. We’re grateful for the A++ recommendation and look forward to being here whenever you’re ready for the next step.
All the best,
The Happy Sleep Team
DM
db M.
5 stars
I have had an excellent experience with Happy Sleep and would highly recommend them to anyone dealing with sleep apnea or trying to navigate sleep testing and treatment.
What really separates Happy Sleep is the personal attention. Sara sleep specilist and Artist customer coordinator have both been outstanding throughout the process. They have been responsive, patient, knowledgeable, and genuinely interested in making sure everything is handled correctly rather than simply pushing me through the system.
The entire experience has also been much more convenient than the traditional sleep clinic process. The virtual appointments, at-home sleep testing, insurance coordination, and ability to communicate with the team made something that could have been complicated much easier to manage.
I especially appreciated how thoroughly my results were evaluated. They looked beyond simply diagnosing sleep apnea and paid attention to the overall sleep data, oxygen levels, symptoms, and what type of therapy would actually be appropriate for me. When questions came up regarding my bilevel equipment, prescription, and settings, Sara and Art helped me work through the process and coordinate the different pieces involved.
That level of follow-through is important because sleep apnea treatment involves more than getting a machine. There are physicians, insurance companies, equipment providers, prescriptions, settings, and compliance requirements involved, and it can become frustrating very quickly if nobody takes ownership.
Sara and Art made me feel like I had people on my side who actually cared about getting the treatment right.
Happy Sleep has taken a process that can normally be confusing and inconvenient and made it much more accessible and personal. The combination of telehealth, at-home testing, detailed evaluation, and excellent support has been impressive.
Thank you to Sara, Artist, and the entire Happy Sleep team. I would absolutely recommend them.
Response from Happy SleepOct 1, 2026
Hi there,
This was such a thoughtful review! We’ll definitely share your kind words with Sara and Artist. They’ll be so happy to know how much their support meant to you throughout the process.
We’re really glad you felt taken care of every step of the way. Thanks for trusting Happy Sleep with your care and for taking the time to write this. It means a lot to our team.
All the best,
The Happy Sleep Team