Happy Sleep has provided thorough communication throughout the sleep study process with clear explanations of various treatment options available. I’m hopeful this will improve my sleep apnea issues.
Response from Happy SleepOct 16, 2026
Hi Brittney,
We hope you find a treatment option that works well for you and helps you get better rest. We’ll be here to support you as you take the next steps!
All the best,
The Happy Sleep Team
CS
Courtney S.
Misunderstanding was worked out.
Was told insurance would cover the tests but that was a lie. I got hit with a $600 charge. They found no issues with me but still charged me. I would stay away, they are a scam.
UPdate:
I was in contact with the company and they helped get it worked out. They had some growing pains in the past and seems like things have changed now. I would recommend this company now as they do seem to care to get the right things done for the user.
Response from Happy SleepSep 30, 2026
Hi Courtney,
We’re sorry to hear that you were surprised by the bill and understand your concern about receiving a $600 charge after your testing.
Like other medical providers, Happy Sleep bills your insurance for covered services, but insurance coverage does not necessarily mean that there will be no out-of-pocket responsibility. Depending on your specific plan, your insurance company may apply the cost of testing toward your deductible, coinsurance, or other patient responsibility. The final amount is determined by your insurer after the claim is processed.
The purpose of the testing is to help our clinicians understand your sleep and determine whether treatment is appropriate. Even when testing does not identify a sleep disorder, the testing itself is still a medical service that is billed through insurance.
If you’d like us to review the billing with you, please reach out to our team at [email protected] and we’d be happy to take a closer look.
All the best,
The Happy Sleep Team
ML
M L.
The sleep study process has been pretty…
The sleep study process has been pretty smooth
Response from Happy SleepSep 17, 2026
Hi there,
Really glad to hear it’s been a smooth experience so far! We know getting started with a sleep study can come with a lot of questions, so it’s nice to hear things have felt easy on your end. Thanks for trusting Happy Sleep, and we’re looking forward to being with you through the rest of the process!
All the best,
The Happy Sleep Team
CR
Candy R.
The first box I received took a long…
The first box I received took a long time to get here and there was nothing in the box. It was completely empty, and then I had to request another one. The second box came in correctly with everything I needed in it, but it seemed like it took way too long to get my sleep test going.
Response from Happy SleepMay 22, 2026
Thank you for sharing this feedback. We’re really sorry your first box arrived empty and that the replacement added extra time to getting your sleep test started. That’s understandably frustrating, and it’s not the experience we want patients to have.
We’re glad the second box arrived correctly, but we also recognize that the overall process took longer than it should have. We appreciate you bringing this to our attention so we can continue improving our fulfillment and support experience.