akshay
website is a fraud
I made a hotel booking from this website which is also listed as a provider on Kayak. They took the payment and the hotel has no record of this booking more than 4 days after it was made. Moreover, the hotel said it is fully sold out so these guys are most likely scammers. I have now had to contact the credit card company about this fraud.
Response from Happyrooms.comApr 28, 2015
Dear Akshay, Please accept our sincere apologies. We are very sorry in your dissapointment. We would like to remind you, that we sent request to the hotel in order to reconfirm your reservation, but unfortunately you asked to cancel your reservation and proceed a full refund before we got confirmation from the hotel. It is indeed unusual situation, as hotel should receive confirmation immediately after reservation was made. We had conversation with the hotel management and they promised to confirm our reservations as soon as they receive it. Should you have any questions we are always happy to help. You can contact our 24 hour customer support by phone +44 20 3514-2449 or email [email protected]. Kind regards, Oleg Korablyov