Happy HeadReviews of happyhead.com

Response from Happy HeadMar 19, 2024

Hi Melissa! We are so sorry to hear that you have had excess facial hair growth while using our medication. One of the possible side effects of Minoxidil is an increased risk of facial hair growth or peach fuzz, which is why we start women off with a 6% dosage to avoid that possibility. However, since everyone reacts differently to medications, we do have the ability to lower the Minoxidil concentration to see if that will still produce results without excess facial hair appearing. We would be more than happy to send you a complimentary bottle and get the issue addressed right away! Please give us a call at 844-962-4247 and we'd love to see how we could make this better. We want all our customers to have a good experience, and we're rooting for you! 🌿

Response from Happy HeadMar 15, 2024

Hi Clint, We're very sorry to hear your experience has been any less than stellar, as that is simply not how we aim to do business. We do want our customers to receive their orders in a timely manner and on a basis that works for you! We are more than happy to work with you on your account to resolve this issue immediately. Thank you again for your incredible patience in this matter and for giving us the opportunity to rectify it!

Response from Happy HeadMar 15, 2024

Hi Jason! Thank you so much for your positive review of both the prescription medication and also our customer service team! We appreciate you recommending us to your friends and having others use Happy Head for their hair growth journey. Please continue to reach out with any more questions or concerns! We're rooting for you!

Response from Happy HeadMar 13, 2024

Hi Robert! Thank you so much for the positive review and we are glad to hear you had such a great experience with our Customer Service team! We work hard to provide the best possible service to everyone and are glad that we were able to answer your questions! Please continue to reach out with any more questions or concerns moving forward! We're rooting for you!

Response from Happy HeadMar 12, 2024

Hi, Reineres! We are beyond happy to hear that Harvey was able to assist you so quickly and efficiently to make sure your issue was resolved! We work hard to provide the best possible customer service to make your hair journey as easygoing as possible! Please continue to reach out with any more questions or concerns!

Response from Happy HeadMar 12, 2024

Hi Brad! We are beyond thrilled to hear that you have already noticed growth and progress in your first few weeks with Happy Head! Just remember consistency is key when it comes to hair loss medication and building into your lifestyle or routine! Using a DermaRoller is an excellent way to help promote better growth when using it along with your topical solution! Please reach out with any more questions or concerns! We're rooting for you!

Response from Happy HeadMar 12, 2024

Hi Susan! We are beyond happy to hear that you have had success using our hair loss medication thus far! Since consistency and patience are key to the hair growth journey, we appreciate you sticking it out and continuing treatment! Thank you for the kind shoutout to our customer service team as well, we deeply appreciate it! We're rooting for you!

Response from Happy HeadMar 7, 2024

Hi Patrick! Thank you so much for the positive review and for the shoutout to Cecilia! We will make sure to let her know! We are glad to hear that she was able to successfully assist you in getting your problem resolved. We work hard to provide the best possible customer service to ensure an effortless hair journey with Happy Head! Thanks again Patrick, and please continue to reach out with any more questions or concerns! We're rooting for you!