Happy Blankie®Reviews of happyblankie.com

Great product, great customer service!!!

I would give them a -1 if I could. The lack of customer service with this company is unreal. And this is not the first time I’ve dealt with them or advised this. They have a great product…..perhaps they should now focus more on how to properly handle a business? I currently have an email in to them and a FB message plus a FB comment asking for help. All I’d like to know is the ETA on a product they listed as “in stock”. Easy Question I would assume? Yet no response. This isn’t my first go around with this company either. There were issues in the past as well. This company has a good attractive product….now they need to focus on how to actually handle running the business and learning that customer service is extremely important and should be made a priority.

I placed an order almost a month ago. My credit card was charged immediately. There has been no communication since, and you can't reach anyone at this company. They have no phone number and they don't answer email. I will be disputing this through my credit card company if I don't hear back from them in the next few days.

I have emailed multiple times to ask the status of the order I placed on 8/28/21 and have not received yet? And no one will return my request. It makes me very sad! I have ordered multiple blanket for my grandchildren and have never had an issue before. It has been almost 4 weeks. Maybe someone could contact me?

Never received item. I sent email and no response. I want a refund but no way to contact them.

I have ordered from here previously and sizing and pricing has changed dramatically. apparently I ordered a $48 washcloth because that is the size of the blanket that came. Also, previous orders came with the extra blanket that I had promised to a pediatric cancer hospital patient that I know through church. unfortunately this shipment did not because the rules have apparently changed. Slow shipping, much smaller sizing and apparently no extra blanket for donation - this will be my last order from here.

When you finally get the product, it's great. As much as I want to keep purchasing from the company based on the charitable aspect, the actual service is sub par and not worth it. When dealing with products for babies that incorporate size, timing is a huge factor. Babies grow quickly! So if you're looking for the smallest sized blankets, don't bother because your baby will need a larger size by the time you receive your item. I'm still currently waiting on one of the two orders I made over a month ago to ship. There's been no communication from the company and they're also slow to respond to customer inquiries. This is probably the fifth order I've placed with them but until operations improve it'll most likely be the last.

Sent one as a gift and she loved it.