Bhdoyle1
UPDATED: Customer Service
UPDATE: I should have known there were extenuating circumstances. HB contacted me, and everything was straightened out, communicated with their usual efficiency, and the order fulfilled in their exemplary fashion. I'm happy to say the blanket was received and is the cutest thing! Viewers of the review - please note the updated rating. This is truly my "go to" baby gift. ORIGINAL: (I have called, emailed and tried the chat line. Absolutely no response from the company. The website says 7-10 days for personalized items. 10 business days/14 calendar days & the status of my order has not changed. I am a repeat customer (approx 12 blankets purchased), and have never had this lack of service before.)

