Hanger ClinicReviews of hangerclinic.com

It's funny yet pathetic! The first place I ended up going to after my amputation was Hanger Prosthetics on reference of a cast dude at University of Pennsylvania Hospital in Philly. That was 40 years ago.Through the years I've had different prosthetic companies but always if I could, would go back to Hanger. Why? Because back then they really cared about people and the quality of their prosthetics.Fast forward to today. All they care about is the almighty dollar. I have a hard time getting an appointment because they are SO booked up, it will be some time before they can work me in. REALLY?? It seems to me you don't have enough technicians/prothetists to handle the load. In addition, you hire complete "Karen's" as receptionists that either forget to relay a message or give you the wrong information. There's a lot of hungry people out there who are willing to compete for my business especially since I have Medicaid & Medicare. Even though the prosthetist is great, it's not her fault that you are too cheap to hire more staff. They wouldn't even call Medicaid to get a special preauthorization because they told me Medicaid would say no. Well, I called them and they told me what to do to get my problem resolved, with their help.I need someone in my corner and it's not them. I'm ex military and they had their chance. I'm moving on to the next rising star who is hungry! Peace out to my brothers & sisters!

Do not ever go to the hanger in Gainesville Georgia. Avery Hammonds is horrible and does not know what she is doing. She started over three times and now I just have a leg that is a complete copy of the leg that was made for me seven years ago. She couldn’t fit me so she had to copy my old leg which doesn’t really fit me because my body has changed in seven years. Now they refuse to Help me or change anything and I paid about $16,000. She also had to look at the manual, just to know how to work my knee. It has been 11 months since they started on my “new” leg. Still don’t have it completed. And this might be sent to Hanger, but they could absolutely care less about their patients.

Hanger Taos is no better. It's been 18 months since I walked away from this nightmare. I wased well over a year and 10 grand on incompetence. Do not complain as you will be retaliated against like I was. Even tried to go to another office only to have Taos call ahead to sabotage my care. Ultimately I ended up with Active Life in Santa Fe and Albuquerque who are masters of their craft. Once they built me new legs I saw the shoddy work I was dealing with in Taos. In 6 weeks so much inflammation went away my legs needed refitted. Then 15 Days later refitted again as I shrunk so much. Everybody was in disbelief.

Received a bill/collection notice from Hanger Clinic seeking payment for medical device (sling) which was already covered by insurance. Furthermore, I was provided the sling by the attending doctor at the hosptial and no Hanger Clinic involvement whatsoever. I am certain the hospital purchased the sling as part of their inventory and Hanger Clinic is not eligible for any further compensation. I have reported them to the Better Business Bureau.

It has taken 5 months and 7 appointment scheduled , for a dual-hinged left ankle, brace the first on I ask for more stride of hinged , foot bed , brain in SunCity, Az. cut the back support section of my brace , cannot put it back , one piece molded plastic , ,I told them of this and he denied doing anything to it, I left the brace on the floor walked out , two weeks later calls me , it's ready , I tryed on brace, no he tried to fix the one he cut , hurt my back foot ,sent me to the ground ,third brace won't fit my foot or shoe , one inch too wide the whole length of foot , he did not remake a mold for corporate to properly make my brace , I'm so done with hanger , I've had 7 orthosis made by them , non this awful 💩👎😱😭

This company created the worst prosthetic leg ever. After all the visits and adjustments and wasted time they still couldn't get it right. The socket is still huge and fits like a bucket and the leg is too high and unstable which turns to one side everytime I try to take a step so I gave up. I think during those appointments they never made a single adjustment.. They were just trying to milk my insurance for all the money and give me a crappy product. So now I use the socket as a bucket to clean my floors. Im not going to put out any names but it was a clinic in Las Vegas. Just do yourself a favor and stay away from all of them.

My doctor has been sending Hanger prescriptions for my compression stockings for several years. My insurance covers 100% of the cost. It hasn't been easy because of their customer unfriendly policies and processes, but usually I'm able with some difficulty to get my prescriptions filled. But this inexplicably changed without even a courtesy notice to me. Now they are not filling the prescription. They left me waiting for almost a month. I don't know why they are not filling the prescription - no information to me or my physician. I do not recommend Hanger Clinic - best to find an alternative provider

Hanger Prosthetics is absolutely the worst experience I've ever had with any prosthetic company, I have been an amputee since 1966. Their lack of Integrity or concern is obvious they are not Better Business Bureau compliant. It is egregious with the lack of dignity they interact with patience. They are impersonal, money driven, with the most insensitive manner in which they deal.Special unhonorable mention To John Quigley, Barry Press