Hanger ClinicReviews of hangerclinic.com

I lost my leg due to diabetes in February. I have been on short term disability at my job for 6 months. Originally I was going to get my leg on June 19th. They measured it then on June 19th I would receive it. Well I don’t really remember why I didn’t receive it. I only know that they said they were very. I’m ok I understand. So they said July 24th. I would definitely take my leg home. I had an appointment that day at 11am. The day arrived I get a 7:17am from Kim saying we have to reschedule. I wasn’t happy about. At 7:35am I get an automated text saying my appointment was rescheduled to July 24th at 1pm. I was ok that is good. I have my wife drive me down there. Because I have no leg to drive. We get to the counter and lady Kim to me she is having a bad day and wants to leave. I didn’t think much of it. But I gave her my information and she said I don’t have you down for here today. I showed her the text. But she said those are autogenerated. She said my doctor dropped the ball and didn’t get the paperwork back to them. The next time I could get my leg was august 24th at 1pm. I wasn’t happy furious. I’m running out of time. I’m on short term disability. I’m only getting 60% of my paycheck as it is. I can’t wait another month. They made it seem like it was my fault for showing up. If my doctor dropped the ball. That’s not my problem. It’s there’s I shouldn’t have been notified the very day of the appointment.

can be more caring about patient Brittyhad bad experience with way she handles thing you should ask patient not somone with patient should know more than person came with but was there get brown skeve charge with new leg also if check my chart well should show me hope young boy is trainng because either transfer serville tenn then said how feel well go home without it ask should be leg was sore very if she be my tech because had go back old leg had wright sleeves for here customer service needs go back school on if I have to dell with smart a about first time meet here and hope last was charge for them when got l knew leg thanx for front office got straight about write liners didn't have inventory when got leg have raw leg tell going go home without I well find new tech because wont be treated like that again hope young boy customer service think come down ratting somone get feelings hurt other people get hurt over review leave there with raw leg

The front desk lady is extremely rude individual She is very fake individual. But the women doctor the tall one she is the best person in the planet. I wish we had more people like her in this world 🌎

they did give me rite supply for new leg 🦵 to were but want me to get prescription to get prostict supplies since didn't receive when got my new leg think big mistake so I have creat issue so insurance doesn't ask questions about getting charge again don't think had inventory think about other resources 🤫

I don't know how it is as a company in general, but I would avoid the Durham, NC office on Cruthchfield St. at all cost. Poor management and even worse poor customer service. I had an experience I would wish on none one and threatened by an employee.

When I deal with my local office I had no issues. Sense you have taken that away I have had trouble getting my prescriptions filled and they call the day before my appointment to residual after I have waited a month and a half for my appointment. Call my local office they in 30 minutes and was able to keep my appointment .leave things alone I have been using you for 45 years Michael Smith Mobile Al

They did not ask what my knee issues were, they did not ask if I had x-rays (I did), they just measured my leg area and had braces created for me that do NOTHING except cause me so much pain I had to quit wearing them. This after paying $250.00 out of pocket. TOTALLY USELESS.

I bought leg from Hanger and the leg is no one will call me back to get it I am in constant pain. I move to McKinney have called the plano office to make an appointment no one answers or return my Phone calls. I spoke with some in San Marcos. They said they would call the plano office and get back to never did. The San Marcos office made the leg is has never fit right. All hanger cares about is the money not the patients. Buyer beware...