SHIRLEY M.
Return issue and no responce
Return issue and no responce this is so poor im trying to returns 2 items have sent 6 emails poor poor customer service it certainly was not made clear i couldnt return surely in this day and age companies cannot keep peoples money
Response from HamptonbabiesApr 19, 2024
Hi Shirley, I sincerely apologize for any shortcomings on our part. We strive to provide the best service possible, and I regret that we fell short of your expectations. On our email records we can only trace 1 email from you, which we did respond back to. Regarding our return policy, your feedback is invaluable to us, and we will take immediate steps to address your feedback with out team. Thank you for bringing this to our attention, and please feel free to reach out if there's anything else we can assist you with. - Hampton Babies Support




