Hale Pet DoorReviews of halepetdoor.com

It's a good product.. My fur baby took him about 3 to 5 days in learning how to use it..Now he can go in and out with the pet door with ease.

It's scary to think about punching a hole through your wall and masonry. The directions were great and the install went smoothly. Dog loves the door! The only reason I didn't give it five stars was because of the fuzzy black flap trim. It bunches together and doesn't appear to be that good of quality. Otherwise great door.

I am so impressed with the help ordering over the phone, how fast the Giant wall dog door arrived and the superior quality! Thank you, Leslie

I bought the small-medium-tall wall unit - Clear instructions, solid materials and excellent construction make this a great door, I installed it myself in about 4.5 hrs. The only problem a home installer might have is cutting the tunnel as it is a nice heavy gauge sheet metal (fortunately I have a full set of tin snips). The flaps are really well made with three magnets on each one so it provide a great seal. If your dog is timid about going into or under things I would recommend getting the training flap. I made one and it is helping but the Hale one looks like it would be much better.

i purchased a 700 plus dollar door back in nov of 2015 installed in early january since then i love the door but im loosing magnets about 1 a month . i'm missing 4 magnets so far. i wrote hale a few months back but didn't hear anything back not even a call to sent me new magnets . i really like the door but i need another door in the next few months , but i think i'm gonna look into another door company unless hale takes care of my problem

I have two twenty year old wall type doors for my two large dogs. When I ordered flexible replacement doors from Hale, the new magnets and weatherstripping wouldn't fit. A telephone call to Hale reveled that the parts had been re-designed. However, they came up with the old parts that I needed and shipped them in two days, all at no cost to me. I was impressed. I would certainly recommend Hale to anyone.

The quality of product is superior, and I now have a new door once again with the installation of the new flaps. The only mistake I made is that I should have had the Hale people complete the installation for me rather than doing it myself since it is a bigger task than expected. Regardless, the flaps are installed, and while it took longer since it was DIY project, it was successful! I am thankful that I had a Hale Pet door installed years ago, and would have them do so time and again.

We are very pleased with our Hale Dog Door- it is a well thought-out product; well engineered with strong, durable materiels- it is built for heavy use, and to hold up for quite some time.