Natasha
Rough start to customer service, but ended extremely well
I purchased a few Hairzing products a month ago. I had a question about one of the items from my order. I sent 2 emails and messaged on Facebook. I never heard back, so I just figured that my question was lost in traction. A week or two after my first purchase, I received a personal phone call from Gidget. She apologized about the whole ordeal and wanted to make up to me about sending me a free banana stretch comb. I didn't want to take advantage of her hospitality. I did get a comb that I was wanting to get but I didn't go to overboard. A few days later I purchased a few more combs in different colors. The shipping was fast



