HairstoryReviews of hairstory.com

This product not only left my hair tangled--despite following their instructions to a T--but also made my hair greasy (it's NEVER greasy), and flaky. I also discovered that, after two weeks of use, my hair started falling out. Probably works for some people, but the amount of shampoo you get for the price is also inadequate.

Beyond expensive. Their advice after I advised them it was still leaving my hair feeling greasy and unclean after weeks of use was “wash it twice using more”.

I used the quiz on their website to decide what formulation of Hairstory to use, they also recommended a kit combining the shower brush, balm and texturising spray. I had quite good results initially but that didn’t last long despite following the instructions closely. I received an email asking about my experience from what appeared to be a named customer service representative and replied because I thought it would be good to get individual advice Unfortunately on replying I got what appeared to be a template response, parroting the advice and questions available on the website, almost verbatim. I replied that I thought a template response was unhelpful only to receive this “ I think I'm confused. You say the tips are helpful, but you are not happy because I didn't take the time to write out a bespoke email for all 100+ questions I get every day and rather mix and match various pre-written responses to help each person?” I’ve asked several times for a response to this very rude response (including the press office) but nothing..... If you’re game to take a risk on spending £120 on products that do nothing for you and receiving nonsensical template based responses then go for it!

I'm pretty sure this stuff is a giant marketing scam, and unfortunately I fell for it. First of all, $40 for a tiny amount of product is a real kick in the teeth. Secondly, it stinks of citronella candles. (Maybe I'll save it for mosquito season?) Finally, as the stupidly-designed bag gets less and less bottom heavy, it's more likely to tip over. Mine tipped over into a bin we keep next to the tub and all the remaining product drained out. So I went back to the product website to leave a review, and I'm not able to "create an account" in order to leave a review. Soooo scammy! Do not buy. Do not buy. Do not buy!

The product is convincing, but the price is far too high.

I really wanted to like this and I tried hard for the 3 weeks, but it was terrible. It left my hair in a waxy coating no matter how much I rinsed it. I bought the brush too, nothing helped. It just got worse and worse. Buying this was a very expensive mistake.

...now really annoyed. I gave Hairstory a really good, honest 5 star review on this site. Then they emailed me, basically asking me to rewrite my actual review, with more of their words and the specific points they wanted to make. I liked the product but they have a really rubbish way of communicating with customers!

Looking at reviews,it works for some people. It doesn't work for me. My hair became greasy looking like I jitsu don't wash them at all. Felt like it was a scam for that kind of money.