HairstoryReviews of hairstory.com

I have extraordinarily dry hair, and it's HARD to find a shampoo that does anything to it. It's like punching a brick wall every time I have a shower and expecting it to shatter. Well, I just found my Super Soldier Serum, and this is it. My dandruff is all but gone, my hair (which is thick to start with) is extra thick and luscious, and I owe it all to New Wash.

After a few days of my hair adjusting, New Wash made my hair feel a lot fuller and healthy, without any grease or heaviness. Had a touchpoint with CX to resolve a question, and they did a great job.

I have fine hair and New Wash makes my hair feel so full and soft. I highlight my hair and the bond makes my hair come back to life!

Hairstory has incredible products (New Wash and Pre-wash have changed my oily hair) and great customer service (so responsive, and offers helpful tips!!) It takes some time to learn how to use the product BUT I never thought I would have a good hair day every day!!

Super easy to order from and shipped quickly. Plus I have dermatitis and the prewash and new wash combo really help tame the itchiness. I like that it's more natural than a lot of stuff out there! It did take some getting used to/figuring out on how to use it but so worth the effort.

I cannot say anything bad about the product or the company. The fact that the unclear instructions caused me 2 years back to give up and throw out almost full package of New wash makes me cry. After some time I wanted to try it again and came across Jayne Mathews IG profile. She excellently explains how to use it and it works like a charm! Wish the instructions were more clear - there would be 100% more of the postitive reveiws because the products are amazing (tried original and now testing rich version). My first experience was weighted flat instantly greasy hair and with the correct using it is full, shiny, happy hair. I really does matter how you use this product. The only minus is the price ofc.

Updated Review: Customer services got back to me just now and are sending out another package. I've updated stars accordingly because I'm confident things will be sorted. Huge relief. I ordered a product last Friday that was supposed to be on a 24 hour tracked delivery. What arrived 2 days late was a tub of tobacco in an opened box. As I'm not the customer of Royal Mail I can't open a case with them. Aline from customer services has been amazing - thank you. Just to iterate, the package was given to me in my hand by the postman already open but bound by an elastic band. When I got indoors it became clear that it had been tampered with.

Awesome product, great customer service, very helpful agents. It took a moment for me to start because I mixed up my addresses (silly me :-) but my hair is sooo healthy now!