HairstoryReviews of hairstory.com

I bought this product with high hopes. I have fine blonde hair and a flaky scalp. No matter how long I rinse it for I end up with a waxy greasy coating on my hair that makes my bright blonde hair look dark and greasy, it's worse directly after washing and takes forever to dry. Gutted as this is an expensive product. DO NOT BUY.

This left my hair limp and greasy within hours of washing: I only wash my hair once a week anyway, but this product meant I had to wash 2-3 times, and then use a lot of dry shampoo in between (I had to add dry shampoo when my hair was dried immediately after wash). I have also experienced more hair loss. I will not be buying it again, and concerned about the long-term health of my hair.

I bought this product after reading a review in a magazine. I used it for the recommended ‘transition’ period and my hair is still super dry and sits flat on my head at the roots. To be clear, I have thick hair that’s usually quite moist. Such a shame that something that could be a good solution is so ineffective.

I bought the new wash original and the Lift styling spray back at the end of July. I have always had fine hair that lacked volume. THESE PRODUCTS HAVE RUINED MY HAIR. Ridiculously expensive, but, when you have fine hair you believe the hype and hope to have finally found the solution. My hair is breaking off and I have more hair loss. I have bought a wig and am awaiting a salon appointment to be assessed for a more permanent solution. PLEASE DO NOT RISK THIS PRODUCT. I took the chance thinking that the negative reviews may be anomalies but please believe them. My hair has NEVER been this thin or damaged. IT IS NOT GOOD FOR FINE HAIR.

I went into using this product with really high hopes given the Instagram stories and feedback but I can genuinely say my hair texture has never been this bad. My hairdresser even asked yesterday what I was using as he said it felt very. I have pushed through to 2 months of use and if anything it feels worse not better than the early weeks. I bought the shampoo and styling products so over £80 to make my hair worse, really disappointed.

I have never reviewed a product before but I am so disappointed by the Hairstory Rich New Wash I wanted to write here in the hopes of helping someone save their money. I have tried 2 packets of the Rich New Wash over about 2 months. My fine coloured hair is more brittle after using Hairstory, the ends seem to have broken off & my scalp is flaky & itchy. This was a costly purchase & I was doubtful after a few uses but felt I should persevere as I had read such great things plus spent so much. I was especially impressed by the review by India Knight, who I typically find honest & has great recommendations. Check out the ingredients; I was skeptical when I saw how many seemed to be alcohol related, something known for stripping hair of life. This has been a costly mistake over & above how dull & ruined my hair now looks.

I have relatively dry hair, and for almost two years have been able to use normal shampoo/conditioner once every 7-10 days with some dry shampoo for bridging. I switched to Hairstory "deep" after a salon visit, and after using about once a week for almost two months, I'm wildly disappointed. It leaves my hair looking and feeling greasy despite using the special comb (which is worthless), lots of scrubbing/rinsing, and trying more/less product. I've started to dread my wash days, because it looks the worst freshly washed, and only starts to look more alive after a few days of dry shampoo use. I was hoping this would be a great way to help add moisture to my dry hair and maintain my low maintenance wash schedule, but this stuff is essentially like washing your hair with lotion that you can never quite remove fully. Avoid avoid avoid.

I actually thought this product was going to change my life. I was so excited to try it because I had read great reviews and seen pictures of people who had had their hair washed with New Wash at some salons I admire and they looked fantastic. I also had recently been dealing with an adverse reaction to some medication I had been taking that caused me to get extremely dry, flaky skin and huge amounts of buildup and I had read that New Wash could help with that. So I took the online test and it told me to buy New Wash RICH. I am not sure if I simply got the wrong formula for my hair but I cannot put into words how bad New Wash was for me. It literally killed my curls. My hair was limp and flat and had no life. I also was never able to fully wash the product out of my hair, even if I spent 10 minutes on just the rinse. My hair had a greasy film on it and it was weirdly frizzy despite there being a heavy, almost wet film. I really can't express to anyone reading this how bad I looked and how my confidence was shattered. I had had all the problems with my scalp plus a traumatic haircut and then this happened. I contacted Hair Story and was told that I simply needed an "adjustment period" which could last up to 6 weeks (seriously??) But I wanted it to work so badly I just kept using it despite how awful it looked and felt. I used it for months and although I wasn't having problems with my scalp anymore, none of the other problems went away. I would never, ever recommend this product to anyone , neither would I buy it again. I cannot believe that they know full well about the so-called adjustment period and don't offer free samples so you can see if it even works for you. The customer service I dealt with, while not rude, also was not helpful. She couldn't give me specific information about how to use the product even though it seems like you need to know something I don't to get it to work properly. On top it seems as if they may have advised me to choose the wrong type for my hair. The company didn't even offer to send me the Original formula when I told them what was happening with my hair. Honestly I feel like this company just wants your money and after that they couldn't care less if it actually works or how you, the customer, likes it. VERY disappointed in the product and the company.