HairstoryReviews of hairstory.com

I was hopeful as I have dry hair. I didn't like the product at all. I rinsed well as per instructions but my hair was heavy and my scalp wasn't clean my hair started falling out in handfulls. I won't use it again.

Very disappointed by this product. Its super expensive and arrived half the size of what I was expecting - such a tiny pouch for the cost!! It made my hair super greasy and lank. Please save your money people. A decent, organic conditioner does the same thing! I picked up a huge bottle from TK Max and use that to wash my hair with every few days, it works wonders and only set me back £10 as opposed to £44!!

I wish I read the reviews before. My hair usually get oily on day 2 and they are now oily straight after I wash them with this shampoo. I can’t believe they are selling it at this price. It’s a scam with great Marketing.

Poor product - actually lost hair. Requested to cancel before the holidays, they did not do so. ended sending two more crqppy products. disputed charge with PayPal. What a mess.

I have now been using New Wash (Original and Deep) since October and my hair has never been greasier. I have to wash every day, compared to shampoo which was 2-3 days before washing. I emailed with them to ask if this was normal, and they suggested I try Deep. But no difference. I was hoping this was it, the right product for my dry, thin hair but no, not at all. I will keep looking and hoping also I could still get a refund as both products did not work at all.

UPDATED: They've decided to heed my warning and a day after this review have refunded my account. I have to agree with the reviews here. If I had only paid more attention to the reviews! (Sigh) First of all, I had NO idea that my one-time purchase would sign me up for a subscription. Not only did I not want another bottle of product, I now am having the time of my life trying to get a refund. My guess is they do not let you return anything. That's just BAD customer service! I know they've received my emails because they confirmed my subscription is cancelled but did not address the return. The first three emails I did receive a response but they only included a link for returns that sends you circling through their website, which doesn't have anything on it regarding their policy or how to mail the unwanted product back. Dirty. Rotten. Scoundrals. You've been warned!

This feels like the Emperor’s New Clothes. What a scam. It is terrible. And they expect you to have greasy hair for 6 weeks while using their terrible product and paying for the pleasure. My hair was lovely before and in good condition. I’m going back to normal shampoo. And I’ll be less gullible next time.

The most expensive hair product I have ever bought, but wanted to try it because I have a very itchy scalp and thought less washing and no harmful detergents might help. After 1 month of exclusive use my scalp is as itchy as ever and I still have to wash every other day as hair gets so greasy. I won’t be buying it again.