HairstoryReviews of hairstory.com

I purchased the deep new wash product after completing the quiz to find out which product I should try and found it to be very conditioning for my hair. I have dry end and greasy roots. It doesn't however solve any of the issues I have with greasy roots. In fact, even when using a shower brush it was very difficult to wash out and I found it made my hair very heavy with build up. I can't use it on my scalp for this reason, so I ended up using it like a conditioner in the end, which is pointless for the money. It's not worth the extortionate price and I'm quite disappointed with myself for falling for their instagram marketing. Will not be purchasing again.

I don't usually write reviews unless they're for products I love, but I think given the cost of this product it's useful for others thinking of making the purchase. I was having an issue with my hair, one patch in particular. I would wash my hair but it would still be greasy. I'm vegan and I tried new wash as a last resort because it does include a little wool bi-product. I found it very expensive but read a few reviews that said that you only need to use a little and you might be able to go longer in between washes. At this stage my hair had been gross and unwashable for about a year so anything worth a shot! I was using superdrug own brand shampoo at that point, it was pretty much the only thing that worked on my hair, I'd tried fancier brands and shampoo bars but they only made my hair worse. I want to move away from shampoos with too many chemicals, thinking they were stripping the natural oils from my hair and so, making it worse long-term. Hence this decision to try New Wash. The first couple of times I used new wash, my hair was worse than ever, lank and greasy all over. Hairstory made contact and suggested I used more or wash twice. I did this and actually my hair looked great. I was really happy with the results. I should mention that I started taking an omega supplement at the same time so I can't be sure whether this sorted my hair issue. I've now been using it for just over a month, I wash my hair every other day and I have to use at least a tablespoons worth of product. My hair hasn't returned back to the greasy mess it was but it only stays clean for a day and some days it looks better than others. I have fine hair and I was hoping new wash would add volume and bring out the natural wave. If I wash twice and use a lot more than usual it does help achieve this. This is by no means a bad product but in my opinion it's really not worth the money. Here's why: - it's really tough to use, I think the point is that you have to buy the brush to work it through the hair. - you have to use lots, unless you have shorter hair you could easily get through a bottle in a month - it's so expensive. If this product completely transformed your hair or you only needed to use a little then you might justify the price but for most people with normal hair, I think you could get the same result from a less expensive option So not a bad product at all. But for £44 per month I want my hair to look f-ing sensational. If you'd usually spend a lot on hair products I would say, give it a try. But if, like me, a bottle of shampoo usually lasts you months and £44 seems like a lot, I wouldn't bother.

I agree with the positive and negative reviews. This product is very over priced and I won’t be purchasing it regularly. I have fine hair that gets pretty tangled. Hairstorys wash smells lovely and my hair feels fresh and clean. But it is a pig to wash out. If the water you use isn’t really hot ( which isn’t good for your hair ) and you don’t do it for a good five minutes, you’ll end up needing to rewash your hair. So highs and lows. I’m sure there’s something that does just as good a job without the hassle with the rinse, and possibly cheaper too. I’ll keep searching!

I bought hairstory original and texturising spray. I have been on no shampoo (water only) regimen for a year and wanted something that will not ruin the results of it but allows me to get the clean-clean look when needed Whilst my hair looks nice, my scalp developed itchy hard bumps. I never had any issues with my scalp for over 12 months and this happened literally straight away after first use. Not impressed

I really wanted to write a good review for New Wash, but sadly the product really didn’t suit me. I have been using New Wash (started on Original and following some email exchanges with the customer services team, I moved over to Deep) for 7 weeks now and my hair is super greasy, flat and lifeless - even though I use it every day. I was told that people with particularly fine hair that tends to get greasy quickly may have a longer transition period of up to 8 weeks, so I have been keeping going for the last 7 weeks, hoping my hair would adjust. Unfortunately I have now really reached the point where I can’t go out in public with hair like this! I have been using a generous amount of product, and also purchased the scalp brush to help distribute evenly and massage the scalp. I make sure to rinse very thoroughly. As far as I can tell I am following all of the guidance given in order to get the best results, but no joy! I’m going to have to go back to shampoo! :( I will say that Hairstory’s customer service is really excellent though! I’ve had a number of exchanges with them and they have been really pleasant and helpful and it felt like they really genuinely wanted me to get on with New Wash and get the best out of it. Maybe it just doesn’t work on all hair? 5 stars for customer service and experience but 1 star for the product itself.

The service was good but the pricing was a bit high to my mind and the products weren't the best. Just dropped in there to check it. I guess I'm gonna use my old store.

I have oily roots and bleach damaged fine, straight/frizzy hair. I also have been doing keratin treatments for a long time so I only use sulfate-free shampoos. I tried New Wash Deep and loved the scent and the feel of the product. Immediately after wash and with heat styling my hair looks bouncy and happy but the next day it goes very flat and the roots get greasy...I tried the massage brush, hot water, rinsing much longer - same result. Stuck with it for 3 months and went through a lot of £££ because I really wanted it to work. I also tried their dry shampoo that wasn't effective for me and the pomade that made my hair look super oily. I think the products are very overpriced.

It took about three shampoos for my hair to adjust to New Wash, but after that, it worked well for me. It reduced shedding and was moisturizing for my dry hair. However, as other reviewers have mentioned, it is expensive, and I used a lot of product each time. It’s oily and quickly dirties a fiberglass shower. Plus, I wanted something plastic free. The bags are manufactured using less plastic than bottles, but I can’t recycle plastic bags in my area, so that’s moot. This combination of factors ended up being a dealbreaker for me.