Courtney M.
They are very kind and accommodating…
They are very kind and accommodating from making sure I have coupon codes to custom coloring bundles in the texture I wanted. I have been getting hair from them for years and will remain a customer.

Hairsmarket is a hair factory from China , We have our own factory, physical stores and US warehouse which can meets all wholesaler and drop shipper’s needs. Service---Factory Price, Drop Shipping Service, Free Label, Customized Orders, 30 Days Returns, Express Shipping.We are so appreciate that more and more customers choose us, we will keep going and do the best for all of you always.
Hairsmarket (hairsmarket.com) has 418 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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418 approved reviews, newest moderated first
Courtney M.
They are very kind and accommodating from making sure I have coupon codes to custom coloring bundles in the texture I wanted. I have been getting hair from them for years and will remain a customer.
Rosalyn P.
The price was more reasonable than most which is why I ordered from Hairsmarket. The hair was late. On there site it said hair ordered in US came from NY. Not true! Found out it shipped from China. IE: the reason why it was late. Said it would arrive in 3-7 wk days. I got it 10 day later. *Deceiving* The hair it self is not the best quality, but usable for my need. I would’ve use this for an entire head. Beware!
Iris
I give 5 stars ✨, great quality of hair, great service, very professional ❤️😊
Tabitha
I ordered a auburn wig with bangs human hair. 170 bucks and got a synthetic Ronald McDonald looking wig. Took 30 days and 40 emails to get my money back
Tasmariah
The customer service is amazing. The quality of the wig is true as well. It’s absolutely beautiful.
Tangela C.
Title: Warning: Incomplete Order and No Refund from Hairsmarket Hair I placed an online order with Hairsmarket Hair on September 20, 2025, for hair bundles and a wig totaling $271.30. The company advertises U.S. shipping through its Hebron, Kansas warehouse, but is based in China. When my package arrived, it contained only the hair bundles—even though the shipping label listed both the bundles and the wig. After I contacted the seller, they admitted the wig was on backorder and said they had canceled that part of my order, but never issued a refund. Since September 23, I’ve requested a prepaid return label for the unused hair bundles. The company refused and instead told me to send the items—at my own expense—to a third-party address in Montclair, CA (FLYT-AIXIU) that does not appear to be affiliated with the merchant. All items remain unused and in their original packaging. The seller’s conduct violates U.S. consumer-protection laws, including the FTC Mail Order Rule and Fair Credit Billing Act. I have filed a formal bank dispute (Chime Claim #18208749) and submitted documentation to both my bank and the Kansas Attorney General. ⚠️ Consumers should use extreme caution before ordering from Hairsmarket Hair. Verify refund and shipping policies carefully and research reviews first. Here is my response10/29/2025 I ordered a wig and hair bundles from Hairsmarket Hair on Sept 20 2025 and paid $271.30, including overnight shipping. The company later admitted in writing that the wig was never shipped and that they would only issue a refund after I return the bundles at my own expense. They’re now posting misleading explanations claiming the order was “split for faster delivery,” but I was never notified of any split shipment or cancellation until after I contacted them. The FTC’s Mail Order Rule (16 CFR §435.2) requires an immediate refund for undelivered items, not conditional refunds tied to customer costs. It’s been more than a month and I still have no refund for the unshipped wig. Be cautious — this seller operates from China, using a rented Kansas warehouse to appear U.S.-based. Communication delays and refund issues are common.
Response from HairsmarketOct 29, 2025
I reviewed your order. You purchased one overnight shipping product and one regular product on our website. To clarify, the overnight shipping product is shipped from our US warehouse, but only a portion of products marked "ship from US" can be shipped from the US warehouse simultaneously. The other wig you purchased needs to be shipped from our China warehouse. To ensure you receive your order faster, this order is being shipped separately. Regarding your request to ship them together via overnight shipping, if the US warehouse had both items in stock, we could apply, but this order cannot meet that requirement. You then requested to cancel the headpiece. After confirming with you that you no longer need it, we will cancel it for you. Regarding the hair bundles you mentioned that you have already received, we also want to return them. After communication, we have provided you with a return address. Because you requested a return, we anticipate that upon receiving the returned items, you will receive a full refund for your order (including the unshipped wig, refunded in one go).
dtayy
Only get hair from here. Very good quality and very soft. Very fast shipping, always receive in a few days. Love Hairmarket, I always recommend to others and get the best compliments.
christina
The hair are so good and comed super fast, i always received the hair in less than a week, the quality is also super good never always shiny and soft. I’ve been ordering with them for a while and always satisfied