Daisy �.
The process works
I like that the majority of the time I posted someone got back to me giving me advice. The shampoo and process are really working for me.

At Hairqare, we're turning the haircare industry on its head. Instead of selling products, we teach women how to solve hair loss, thinning, and damage through personalized, science-backed education. Created by Sarah Tran, Hairqare offers online programs that help you understand your unique hair profile and build routines that actually work. Through our 14-Day Challenge, you'll learn the fundamentals of holistic haircare and start seeing results within weeks. Ready to go deeper? Our Hairqare Lab program dives into advanced techniques, from crafting custom DIY products to building complete transformational routines. Because beautiful hair isn't about finding the right product – it's about understanding what your hair truly needs.
Hairqare (hairqare.co) has 1,467 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Daisy �.
I like that the majority of the time I posted someone got back to me giving me advice. The shampoo and process are really working for me.
Dorte E.
A really great and profound programme for everything you need to know about healthy hair. This course goes all the way around hair; know your ingredients, supplements, diet, exercise and more… I love the way this knowledge is delivered, fun and easy to digest. You are soon good to go. Recommend it.
Keila R.
I purchased from Hairqare (Sarah Tran) and quickly realized this company is a scam. They replied to my emails but never processed the refund they promised, the customer Ariel Purino. The phone number they provide does not work (307) 461-9723, and the listed address is only a generic registration address Sheridan, Wyoming. Many other customers are reporting the same issue. This company takes your money and does not deliver what they advertise. I had to escalate the case with PayPal to get my money back. Avoid this business at all costs. Also to FTC and Federal agencies for this Scam
Response from HairqareSep 11, 2025
Hi Keila, Thank you for sharing your feedback, we understand how frustrating this experience must have felt, and we want to make sure everything is clear and resolved. First and foremost: we confirm that your refund wam processed from our side, and we’re very sorry if there was any delay in it showing on your end. Depending on your bank or payment provider, it can take 5–10 business days for a refund to appear in your account — this is outside of our control, and the speed of that reflection is determined entirely by your payment processor or bank. To help you verify the status more easily, we’ll resend your refund confirmation by email right away. You can also share this document with your bank or PayPal so they can confirm the transaction and let you know as soon as the money reaches your account. About the phone number you mentioned: we want to clarify that we do not offer phone support, and we do not list any public phone number. The number you referenced is not ours, and we would be very grateful if you could let us know where you found it so we can report and correct it. Our only official support channel is email via [email protected], where our team replies to every message with care. We’re a small team working hard to support our students through email and our learning platform. We hope this clears things up and brings some peace of mind. Please feel free to reply to our email if you have any further questions, we're here to help! Warmly, The Hairqare Team
Hue
A really good challenge!
AMANDA
I have learned so much about my hair and the things that I have been doing/using that just weren't helping me the way the labels said they would! I have already seen an improvement in the way my hair looks and my scalp feels so much better. Not to mention, the money I will save in products that don't work and end up under my sink!
Miranda D.
The information given during this 14-day challenge was way more valuable than I expected. Love how Sarah didn't only share information via a video, but she also provided workbooks with extra information and practical, easy to implement tips to start transforming your hair care routine etc. Would have been nice if there was more interaction in the community, but that is not on HairQare (feel people only shared so they can win)
Kerri
When I first started the 14 days I thought this was nothing like what I signed up for and I wasn't too sure about the structure of it all. After completing the 14 day challenge I can now say that I learned a lot about my hair and excited to now get my hair routine right for ME. I loved making my own shampoo and cannot wait to now make my own conditioner. I recommend purchasing the conditioner pack as well. My hair felt lighter, smoother, and had more natural volume in it after using my own shampoo and at the end of the day at least I knew exactly what I was putting on my skin. It takes less than 30 seconds for any product that we use to enter your blood stream so what are you personally using and putting on your skin? Are you aware of what it is doing over time? This course shows you what is in the products that you are using so that you can then make better decisions when choosing your haircare products.
Chris
The information and knowledge gained has been amazing. Aloe Vera pre shower has been a game changer. Last shower my hair on my shower wall was so minimal compared to other washes. I was so excited. I feel like I have the info to move forward and have the hair I used to. Thick and strong. Thank you Sarah and your talented team.