Brigitte B.
Helpful interesting and easy learning step by step
Easy and interesting explanations. Appreciate the possibility to print each session.

At Hairqare, we're turning the haircare industry on its head. Instead of selling products, we teach women how to solve hair loss, thinning, and damage through personalized, science-backed education. Created by Sarah Tran, Hairqare offers online programs that help you understand your unique hair profile and build routines that actually work. Through our 14-Day Challenge, you'll learn the fundamentals of holistic haircare and start seeing results within weeks. Ready to go deeper? Our Hairqare Lab program dives into advanced techniques, from crafting custom DIY products to building complete transformational routines. Because beautiful hair isn't about finding the right product – it's about understanding what your hair truly needs.
Hairqare (hairqare.co) has 1,467 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Brigitte B.
Easy and interesting explanations. Appreciate the possibility to print each session.
BBM_A
Buyer beware! This is a review about the company's sales practices, they advertise a full refund within 14 days of purchase. I purchased and requested a refund within 24 hours only to be told that the Luxury DIY Workshop is not refundable due to it's digital nature. Well, this entire programme is digital and in their refund policy they do not mention partial refunds, they claim full refunds. I have not even accessed the content of the course but that is besides the point; basically, if they claim full refunds but do not honour this, what else is false about their marketing? Buyer beware of the bait-and-switch tactics. Also, read other 3-star or less reviews, both on this site and on other forums, and realise that some components of their offering simply do not work. Further for what they are charging, a little research can provide the information you need. I have raised a dispute with my credit card company. Don't waste time or money with Hairqare. Update to 2-stars from 1-star following full refund After raising a dispute with my bank and letting Hairqare know about it, they contacted me and acknowledged that their communication around refunds is unclear/misleading and that they would refund me in full. I appreciate this gesture, it is just regrettable that I had to go through calling the bank, obtaining a policy adjustment for this retailer, posting a negative review, and calling the bank again to advise that the retailer eventually refunded the full amount. Lots of hassle and much time spent with little reward, not a good experience.
Response from HairqareOct 19, 2025
Hi there, thank you so much for sharing this with us. We’re truly sorry to hear that your experience didn’t feel clear or aligned with your expectations. We completely understand how frustrating that must have been, especially after making your request so quickly. After reviewing our conversation, we saw that your Challenge was refunded immediately, but the Luxury DIY Workshop you had added is covered by a different policy, as it’s a separate optional bonus. However we realize that our communication wasn't clear enough about this and the billing team has already processed the full refund. Please check your inbox for their confirmation. The trust of our students means everything to us, we're reviewing and improving our communication so future students won’t experience the same confusion. We really appreciate you bringing this to our attention, feedback like yours helps us grow and serve our community better every day. Our entire mission is to empower women with transparent, science-based education about their hair, and we’ll continue to do everything we can to honor that commitment. Warm wishes, The Hairqare Team 💜
Sulema W.
Hairqare offers high-quality hair products that truly make a difference
Mai D.
Experiencing the 14-day Haircare Challenge has been a truly life-changing milestone in my haircare journey. I’ve started to understand so much more about products, ingredients, exercises, and techniques that help strengthen my hair and unlock the secrets to healthy growth. From learning how to choose the right products, making my own aloe vera gel, and formulating my very first homemade shampoo, to incorporating new exercise and meditation routines into my daily habits — every step has been empowering. I’m also learning how to continuously improve my shampoo recipe to achieve even better results for my hair. Beyond the practical skills, I’ve made wonderful new friends and received thoughtful, constructive feedback and advice from the team. The support and encouragement have kept me motivated throughout the challenge, and I’m genuinely grateful for this inspiring community.
Sara H.
Was skeptical but the 14-day challenge was so worth it. It ended up being about so much more than just haircare, but my hair will benefit from it all. An incredible wealth of knowledge, encouragement, and community. So grateful to be able to learn from others' years of experience without having to go through the trouble myself. Finished it feeling wiser, inspired, and committed. :)
Marine C.
I love the 14-days challenge. It helped me improve my knowlege on my hair to have better hair. It's not a miracle product nor a magic recipe. It's just small changes to make when you understand better your hair.
Heather M.
I have a sluggish thyroid and I am in perimenopause. My hair has been shedding for years and I was sad to see my scalp in the mirror. I was very self conscious about the thinning. Since using the shampoo the difference in my hair is night and day. I have had very little shedding and my hair looks fuller and shinier. I am thrilled. Spend the money and do the challenge. It is worth every penny.
Nevenka N.
I was so impressed for all the knowledge and care that I received. Thank you Sarah <3.