DT
All good
All good with their products
Response from HairmaxNov 7, 2018
Thank you DT! We are so pleased that you're pleased! Let us know if you have any questions, we are always happy to help.

Hairmax is the pioneer and global leader in transformative hair regrowth. We have dedicated over 20 years to the innovation of clinically proven laser hair growth devices and science backed hair care products. We offer drug free, clinically proven solutions for thinning hair, including at home laser hair growth devices, restorative hair care & supplements, that address the multiple causes of hair loss and help regrow your best hair possible. We understand the emotional impact of hair loss. Our hair is strongly tied to our sense of identity, attractiveness and self-esteem. Our mission is to help hair loss sufferers regrow their hair, regain their self-confidence and enrich their lives.
Hairmax (hairmax.com) has 413 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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413 approved reviews, newest moderated first
DT
All good with their products
Response from HairmaxNov 7, 2018
Thank you DT! We are so pleased that you're pleased! Let us know if you have any questions, we are always happy to help.
Guy
It works and works really well. After 2 months I saw improvement and now after 6 months, I am impressed with my result, almost full hairline. Great product. Make me look and feel younger and I am 61 years old. Thanks, HairMax
Response from HairmaxNov 7, 2018
Thank you for sharing your HairMax experience. We are always happy to hear from those we have been able help. Please let us know if you have any questions throughout your successful journey!
Renee
Smelled so horrible I was only able to use it twice. I can handle fragrance free but this reminded me of anti diarrhea medicine my mother gave me when I was a kid. No return policy. Very disappointed.
Response from HairmaxNov 7, 2018
Thank you for your candid review, Renee. We truly appreciate the constructive criticism and wanted to take this opportunity to share that we have introduced a new hair care line as everything has changed drastically. The previous line was created as a supportive system to our laser devices. The new (2018) line has been created as a stand-alone hair loss treatment system, which can also be used without a laser device. There is no other competition that has ALL of our active ingredients in one product – addressing multiple aspects of hair loss treatment and utilizing a targeted delivery system which sets us apart from everything currently on the market. Though our return policy on hair care products and accessories are still in place, we would welcome the opportunity to change your experience. Please contact our corporate office Monday through Friday between the hours of 9 am- 5 pm EST toll free (866) 527-3726 pressing option 2 or + 1 (561) 417-0200 to speak directly with a Lexington Representative regarding your concern.
Donna R.
Only been using it for a little over 6 weeks, but so far no results.
Response from HairmaxNov 7, 2018
Thank you for your comments, Donna. You are correct, it is still early to expect results as they generally begin to appear within 4 to 6 months. We look forward to you updated review then! Please let us know if you have any questions throughout your experience with the HairMax, we are always happy to assist.
Marina C.
Considering I never even received my package! Ya one star!!! That was over a month ago!
Response from HairmaxNov 21, 2018
In researching your order, it appears the purchase was unauthorized and thus the package was recalled. If you wish to attempt to reorder, please contact our corporate office Monday through Friday between the hours of 9 am- 5 pm EST toll free (866) 527-3726 pressing option 2 or + 1 (561) 417-0200 to speak with a Lexington Representative who will be happy to address any questions or concerns, directly.
Jackie
Product good but it was a very long time between the time I ordered it and finally received it
Response from HairmaxNov 7, 2018
Thank you for sharing your experience. We do apologize for the unusual delay and hope that we can better serve you in the future with questions regarding your device or inquiry to any of our other products. Please let us know if there is anything else, we can assist with to make your experience more satisfying.
Darc
Seem to have new hair growth and now further hair loss, happy customer no matter the price!
Response from HairmaxNov 7, 2018
Thank you for sharing your HairMax experience. We are always happy to hear from those Have been able help. Please let us know if you have any questions throughout your successful journey!
leticia K.
The agent was not helpful or informative and told me to look at the website if I had any questions .. very disappointed with product did not see any results what so ever ! Waste of time and money
Response from HairmaxNov 7, 2018
We are sorry to hear of your disappointment; however, your purchase was in September 2018 and results generally take between 4 to 6 months so there is still time to determine if it will work for you! We do offer a 5-month money-back guarantee to help allow the time for those results to appear. Please contact our corporate office Monday through Friday between the hours of 9 am- 5 pm EST toll free (866) 527-3726 pressing option 2 or + 1 (561) 417-0200 to speak directly with a Lexington Representative who will be happy to address any questions or concerns, directly.