H H.
The only reason I gave only four stars…
The only reason I gave only four stars is because I have yet to see results from the treatment. However, the customer service at Hairmax has been outstanding--far above and beyond what I've experienced elsewhere. As to the product I'm using--the Lumina 12 brush--I am hoping to add another star to my review!
Response from HairmaxSep 21, 2026
Thank you so much for your thoughtful review! We’re delighted to hear that you’ve had such a positive experience with our Hairmax Customer Service team. We truly appreciate your kind words and your trust in Hairmax. We hope you continue to enjoy using your laser device and see the results you’re looking for. Thank you for choosing Hairmax, and we look forward to being here for you throughout your hair-growth journey!



