Hair CutteryReviews of haircuttery.com

Horrible perm

The staff (Argyle Forest Blvd) is completely incompetent and their communication skills are left to be desired. I will NOT return. Re: Appointment made for 2pm - I arrived at 1:40pm - checked in at 1:50 ( it took awhile for a staff member to check me). Finally, at 2:25 they asked me if I was checked in. At this point I was extremely annoyed and walked out. Reason for over site: they didn’t see my name on the computer. Total incompetence.

On June28 I had a wonderful Experience with Pamela at the Haircuttery at Trinity lakes Fl. The personal experience was amazing and Pamela took her time and explained every step. My hair came out amazing and I will always go back to this shop for my Hairstylist

Worst experience of my life. Staples Mill Location, Richmond, VA. Today, I went in for a trim and long layers to be added. First, the stylist took me back to the shampoo chair and proceeded to rip through my hair with a comb until the tangles were out. It was so painful, my legs were notably bouncing in the air. (My 6 year old asked me what was wrong at this point!). After this, the stylist took me to the chair and started to cut my hair. She took off a few inches in the back, separated the layers with clips, and then started to cut over 6 inches off in the back left portion of my hair. This was the shortest my hair has ever been cut in my entire life. I am used to having long blonde hair (longer than my shoulders). As soon as I noticed the long pieces falling in the floor, I asked her to clarify the cut. She said she is cutting long layers in my hair. I told her this must be a misunderstanding as I don't want short hair at all since my hair was so thin. I immediately apologized for the misunderstanding. She rolled her eyes and continued to cut my hair. I was visibly upset and told her to stop. She decided to comb back the front longer pieces over the short parts in the back to cover it. She never once apologized or try to find a solution. She made me pay the full amount which was $44. This was by far the worst experience I have ever had. I left crying and finding another salon to fix the cut ultimately leaving me with the shortest hair I have ever had. What is even worst, is that my hair will not go in a ponytail for work. I have contacted customer service about this complaint and have yet been contacted. As a manager myself, this was the worst customer service I have ever experienced.

Lisette is the best at hunt club hair cuttery! I love her so much!!

So to make a long story short, I’ve been taking my mom to the hair Cuttery in Bull Run Plaza, Manassas, Virginia for several years and I always tip well But that ended today my mother had a confirmed appointment for 1 o’clock to get her haircut now my mother is wheelchair-bound so it is kind of a hassle getting her in and out of there. I get in there and the little whatever up at the counter said so she doesn’t have an appointment. I said she does and it was confirmed. We got a text. Confirmation Which was was not in the system OR WAS IT ? I said, well can you fit her in she said no we’re too busy. Here’s the Rub there were three people standing around, not doing anything one person cutting hair nobody else in the store and they could not fit my mom in that place needs management really really bad. I’m not gonna say what I’m really feeling because y’all won’t post anyway but the service is lousy it’s Horrible poor and it should not happen to anyone. It certainly won’t happen to me again.

My daughter and I went there today. We had a great hair stylist. Shout out to Ava and Jennifer.

That is correct !!!! Run from this place. They will skip you and take whoever they want. I had a 9 am appointment and it clearly stated who the barber was and he lied and said that someone else was supposed to cut my hair so I left. I always left a nice tip to the barber but never again.