Our store specializes in helping you find discontinued hair and beauty products. Our mission is to reunite customers with the products they've come to love and miss, and for the lowest price possible. As a small business, each order receives our personal attention, and we look forward to longstanding relationships with our customers.
HairCareAndBeauty.com (haircareandbeauty.com) has 1,734 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Victoria T.
Hair Care and Beauty is a great website to find products at great prices.
Response from HairCareAndBeauty.comMay 21, 2014
Thank you so much! We're so glad you had a good experience, and we hope you shop with us again.
JoAnn S.
Online order promptly filled and shipped. Received items quickly.
Response from HairCareAndBeauty.comMay 21, 2014
Thank you so much for your feedback! Nothing makes us happier than satisfied customers :).
Sarah
No complaints!
Response from HairCareAndBeauty.comMay 21, 2014
Thank you so much for your feedback. We work hard to ensure a good experience, and every response means a lot to us.
Marie Karen W.
I was very happy to locate the Back to Basics Green Tea Reparative Conditioning Balm at HairCareAndBeauty. However, the company did not have the seven tubes which I ordered and only had six available. Consequently, I was 3 or 4 cents short of the $30 minimum to receive free shipping. I did not feel this was fair as if my request for seven would have been possible I would have been well over the $30 to receive free shipping. This was very disappointing to me as a new customer.
Response from HairCareAndBeauty.comMay 16, 2014
Thank you for your feedback. We're so sorry to hear that your experience wasn't satisfactory. As I'm sure you know, discontinued items are hard to come by, and as a store specializing in discontinued beauty products, we often have very limited quantities of items available. We work hard to price our items as low as possible, and we never meant to cause any further hardship because of our low prices. I can understand the frustration of being a few cents short for free shipping. When we are notified about situations like these, we usually can waive the shipping fee over the phone or raise the item price by a few cents to allow free shipping. In this case, we were never notified about your needs and therefore never had the opportunity to help you. If this ever happens in the future, please don't hesitate to give us a call or send an email. We're here to help! For now, I'm actually going to check to see if we possibly have one or two more pieces of this product available. If we do, I will personally let you know by the end of the day, and will hold for you if you're interested in purchasing. As a courtesy, I have emailed a $5 gift card code to you as well.
Debbie
Great products, value and wonderful customer service!
N. C-K. in H.
I contacted the company with a product question and I have to say that they have great customer service. The associate I spoke with, went 'the-extra-mile' and helped me fulfill my order. It arrived here in Hawaii within the week! I would certainly do business with this company again.
Betty M.
Easy to order, no follow up on my part. I ordered, paid and it was delivered soon after. Awesome service! Good job!
Rose
Hair care and beauty had a great price on my favorite shampoo. Would definitely recommend.
