Bitte nicht mehr dieses Unternehmen!
Gasfedertausch!
Das Unternehmen hat hierbei eine ganz schlechte und völlig komplizierte Leistung vollzogen! Zudem hat der Tausch extrem lange gedauert und ist auch noch nicht abgeschlossen!?
Ich werde von HAG nichts mehr kaufen!
TP
Tea P.
Best-Preis-Garantie irreführend
Es wird mit einer Best-Preis-Garantie geworben. Von dieser wollte ich Anspruch nehmen. Ich wurde darüber informiert, dass diese in meinem Fall (Anwendung von einem Gutschein) nicht greift. Leider ist dies auf der Website nach §5 UWG nicht so beschrieben und damit eine Irreführung. Im Klärungsversuch wurde meine Bestellung ohne mein Einverständnis storniert, obwohl wir einen rechtswirksamen Vertrag haben. Keine gute Abwicklung vom Kundenservice und Geschäftsführer. Gerne weiterer solcher Fälle bei der Verbraucherzentrale melden!
BN
Brane N.
Very satisfied with my HÅG chair purchase!
Very satisfied with my HÅG chair purchase!
I ordered my HÅG chair directly from the manufacturer’s website, and the entire experience was smooth and professional. The ordering process was straightforward, and the delivery was fast and hassle-free.
The chair itself exceeded my expectations. It’s extremely comfortable, with excellent build quality and high-end materials. HÅG truly stands out with its ergonomic design – after just a few days of use, I could already feel an improvement in my posture and less tension in my back. The adjustable features allow me to tailor the chair exactly to my needs.
I would highly recommend it to anyone who spends a lot of time sitting and is looking for a long-term solution for comfort and health. Definitely a worthwhile investment.
DK
Diana K.
The worst scam company ever!
The worst scam company ever!
I wanted to order several chairs for my office, but I decided to order one for myself first to try it out. It’s a good thing I did because I won’t be buying from them again.
I ordered a beige chair but received a grey one. They claim that the chair I received is the correct one, even though their website clearly states it is beige. From the beginning, I told them that if they couldn’t find a solution, they should send me a return label. They promised to resolve the issue and I waited from 28 December until 12 January and nothing was resolved. When I received the material sample, it still looked darker and warmer than the chair itself. Also I didn’t buy chair from the store with sample, but from their official site, and it doesn’t say anywhere under description that colors may be not what is stated.
Despite this, they refused to send me a new chair with a different color or offer good discount, insisting that I got the chair at a Black Friday price of €877 when it supposedly costs over €1,800 which is not true. Why lie? Their website states this chair costs €975 without discounts - only €98 more! And if I were to buy the same model for the company from DPJ Workspace, it would be even cheaper.
Instead, they wanted me to “contribute” €140 toward a new cover set. Eventually, they called and told me that it was my fault for “expecting” a specific color without ordering material samples from another country first. I’ve ordered furniture from various countries to Sweden before and never had an issue with color accuracy. If you advertise something as “beige,” it should be beige - not grey.
In the end, they offered me €50 as a “gesture of goodwill.” What a joke! This is for a chair they claim is worth €1,800? I didn’t even receive what I purchased! Thankfully, I only ordered one chair instead of 5.