Hacked.comReviews of hacked.com

I had my Facebook account hacked even though I had SMS 2FA set up. Without warning, I was locked out of my Facebook account and the next day, I was alerted by a client that fraudulent ads were being posted on their ad account. It only took the hacker 3 days to spend $30,000 on my clients' ad accounts. Not to mention that Facebook was my primary source of business. I was put through the dreaded death loop where Facebook would only offer the hacker's recovery options instead of my own and never gave me the option to verify another way. After reading a lot about Hacked, I decided to reach out and pay $95 for a consultation. I was connected with Christian Erickson who was one of the calmest and collected people I've met. Christian warned me that this could be a multi-week, if not month, process. During our initial call, he showed me he truly knows Facebook's recovery system. They don't have someone on the inside -- but they know the tricks and system to help people get in. I even worked with a Facebook Marketing Pro through email (who had reached out to me regarding an ad account a while back) who placed an internal ticket with Facebook that never ended up going anywhere. Not only was Christian able to help me get my account back, he knew more about the recovery process and options than Facebook and helped me get in faster than they would have ever been able to. I was hacked/locked out on July 15th. I was able to get back into my account on August 23rd. 99% of people don't get their accounts back (I don't know if that's true but that's what I've been told by people) and I truly believe the only reason I got mine back is because Christian at Hacked helped me out. When all said and done, I paid $95 for an initial consult and then $52 at the end for a final consult where Christian went through my account settings with me and made sure it was locked down and as secure as it could be. I couldn't recommend this company more -- they're truly doing good in the world!

Great service! Secured my Facebook account in less than 30 minutes.

Samburaj was extremely helpful and patient. After two days of pure hell, he resolved my issue in less than an hour.

Two days before we were going to breed our dog (we breed puppies for service animals and for classroom therapy), my personal and small business pages were hacked on Facebook. The hackers were from another country - and tried to use our account to scam people. We wasted valuable time trying to reach out to Facebook to address this. My husband got the word out, and dozens of friends also reached out to Facebook. Eventually, I was able to upload a copy of my drivers license … which accomplished absolutely nothing. The computer generated emails I received from Facebook were not only in Vietnamese, they were also emailed to the hackers. Furthermore, we were bombarded with posts from other scammers, asking us to trust them to get our accounts back. In desperation, I contacted HACKED.COM yesterday. I read their positive reviews on Trust Pilot, and although I had very little hope that I could get my account back (the hackers were VERY experienced and thorough) and I was terrified that I was falling for yet another scam, my desperation won out over my fear. Today we had a Zoom meeting with Christian from Hacked.Com. He was wonderful! He was knowledgeable and empathetic. He was also creative, in finding the many ways the hackers had embedded themselves in my account. He was determined to not only get our accounts back, but to ensure that there wasn’t the smallest breadcrumb left that the hackers could use to reclaim our accounts. But most importantly — he was successful! We regained control of our accounts — he also got us set up with a third party app to ensure that it doesn’t happen again. I cannot say enough about Christian! If he is indicative of the type of people that Hacked.com employs, then you will be in wonderful hands during a very stressful time! We would have saved ourselves, a lot of grief and stress if we would only have reached out to him immediately. We are in our 60s - and I’m sure that many of you reading this are not surprised to find out that Facebook (while a great way to keep in touch with friends and family) is just… STAGGERINGLY incompetent when it comes to customer service. We were completely unaware of this. We thought any company that survived for nearly 20 years, had steps in place. However, — the point of this is not to take Facebook to task, but to get the word out to anybody in this situation to please not waste any time trying to reach out to Facebook to fix this problem. The faster you reach out to Hacked.com, the faster, you will be back online and in touch with your friends and family!

They helped me get my Facebook account back from being hacked. Timely, friendly, and thorough.

They were very calm. Aaron was great. calm and got it done.. they know their stuff!!!!!

I got help from Jessica, and she fixed my hacked account in seconds. I'm forever grateful and give her the highest score possible. I recommend hacked.com to everyone.

Jessica was an amazing help! She was very patient and was able to walk me through all the steps to get my about back. She also made sure all the changes made to my account were undone. I feel confident that my account is now secure thanks to her help.