GWC WarrantyReviews of gwcwarranty.com

Very hard to get approval and when approval did happen, it was for the minimum amount possible and dind't come close to covering the work or labor.

It took over two months to get this resolved and you still didn’t pay what should’ve been paid.

Probably one of the worst experiences I’ve had to deal with on a warranty claim, they did nothing but fight it, my vehicle sat for 6 weeks while I did not have my vehicle. I also have the best warranty they offer and I wasnt able to get a rental vehicle because they kept claiming we have to wait for the inspection notes… 6 weeks is what this took and it’s a F-ing joke. They drug feet the whole time and for all for the 2 cheapest things to be fix and the denial of not wanting to fix the major reason it went to the shop in the first place. This is just an absolute disgrace of any form “warranty” they got my money I paid to get the “warranty” and deny the work needed.

Too bad you can’t put negative reviews cause they deserve it. I’ve been dealing with this so called warranty company for over 3 months now trying to get my vehicle repaired they’ve asked if multiple things from the repair facility and myself and have gotten everything they asked for. Long story short they are refusing to cover a repair due to sludge that was cause by the parts they are supposed to be covering. All internal mechanical parts are supposed to be covered and I’m pretty sure a crankshaft is an internal mechanical part. Well it snapped and caused oil build up full of metal shavings clogged the oil pickup screen. They told me that the sludge caused the crankshaft to break but also told me that if there was sludge before then the engine would’ve shut off so it couldn’t have broke so that makes no sense. I’ve had multiple engine builders and mechanics tell me the same thing the broken crankshaft cause the problem not the other way around the last 6 of the vin are (101838)

We are a repair facility and have been waiting since February 2, 2024 to be paid. Today is 6/17/2024 Every month, we are told the check is in the mail when we followed up in March, then again in April due to another error, then again in May, due to another error, and each time we are told to wait 30 days for it to arrive USPS. Too many errors with this company.

Like a few others on this forum, I was talked into purchasing this crappy-ass warranty from a dealer who said it was one of the best in the business in July 2023. $3800 for the best coverage. What a crock! We bought a 2014 Grand Cherokee Summit with 100k on it. First issue with the car was starter and radiator leak. Both had to be replaced and according to the sales pitch all this was covered. Uh.....no. Starter NOT covered. Radiator replacement total was $1159 and they paid $740 which was the LABOR cost of the replacement but not the parts. What? And the second issue we had was earlier this month (April 2024) with a slow leak in the oil pan. Took to an approved shop and that bill was $1936. Take a guess at how much that covered on that repair? How does NOTHING sound to you? As someone pointed out, they spend countless hours trying to NOT pay a damn thing. And for us to cancel we have to go to the dealership that sold us the worthless warranty. I am sure, like the other posters here, they will try to screw us on the pro-rated refund. Bottom line..........you hear GWC Warranty say NO THANK YOU!

GWC IS NOT YOUR FRIEND. THEY DO NOT MAKE YOUR POLICY A “NO WORRIES” EXPERIENCE. This auto warranty company is a menace to well-meaning used car buyers. The used car companies who push this “no worries” extended warranty are as complicit in this consumer fraud as much as the GWC warranty company. READ THE SMALL PRINT IN THE PAPERWORK THE SALESMAN PUSHES IN FRONT OF YOU AFTER SHOWING YOU THE PRETTY BROCHURE. The warranty contract is full of loopholes and “easy way out” clauses for GWC to deny your claim. Don't believe the promotional brochure that is pushed in front of you while buying your car. Our car had a catastrophic engine failure. Three mechanics concurred from two different auto repair shops. The company wants me to pay upwards of $1500 to have the engine torn apart in order to pinpoint the cause of the engine failure. If it is covered, they will only pay two thirds of the labor to have it fixed. Our maintenance records are immaculate and we have driven our car responsibly. GWC customer service is without a doubt trained to discourage claims and to belittle policy holders. DO NOT BUY THIS WARRANTY. Save up money and buy a dependable late model automobile with low miles and don’t spend thousands on a warranty that is designed to not have to pay out. We are now working to initiate a class action lawsuit against them. Stay tuned… #GWCclassaction Respectfully submitted.

I am a repair facility, one of my customers bought a used van with considerably low mileage. Within a week or two the radiator started leaking. I called to try to facilitate the repair, and gave them all of the info and offered an estimate. They said they would call me back after reviewing it, they didn't. I repaired the van and have spent more than 2 hours on the phone trying to get payment. This is a joke of a company, look for other extended warranty companies, there are good ones out there.